Best Product, But Still Needs To Get Better
May 08, 2024

Best Product, But Still Needs To Get Better

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • CertCapture
  • AvaTax

Overall Satisfaction with Avalara

Tracking of economic nexus for all US states in terms of order counts and net sales
  • sales capture
  • sales tax calculation
  • reports
  • software integration
  • other taxes
  • high costs for smaller businesses
  • deregistration
  • lots of work to set up items
  • lots of work to make sure Avalara does correct reporting to states
  • reduces lots of time calculating sales tax on transactions
  • Avalara reporting not complex enough to exclude wholesale sales out fo states that exclude wholesale sales from threaholds on order counts and thresholds
  • woo
  • quickbooks desktop
woo was easy. quickbooks more difficult as it made new chart of account buckets
still a lot of effort to integrate. account reps not always educated for start up of integrations
  • CertCapture
certcapture stores the forms

Do you think Avalara delivers good value for the price?

No

Are you happy with Avalara's feature set?

Yes

Did Avalara live up to sales and marketing promises?

Yes

Did implementation of Avalara go as expected?

Yes

Would you buy Avalara again?

Yes

well suited on integration of different software.

Avalara Feature Ratings

Sales and Use Taxes
9
Cross-border Taxes
Not Rated
VAT / GST Taxes
Not Rated
Energy and Fuel Taxes
Not Rated
Geolocation for Tax Assessment
8
3rd-Party Software Integrations
10
Tax Data Reporting
10
Compliance Administration Management
7
Tax Exemption Processing
7
Tax Document Management
7
Complex Tax Scenario Management
5