Helpful business partners
We use three Avalara solutions in our tax team. Avatax compliance software for filing and paying monthly sales/use and hotel tax returns. …
Starting at $21 per month
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What is Avalara?
Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.
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Awards
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Popular Features
- Sales and Use Taxes (321)8.888%
- Tax Exemption Processing (220)8.383%
- Tax Data Reporting (270)8.282%
- 3rd-Party Software Integrations (244)7.979%
Reviewer Pros & Cons
Pricing
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.avalara.com/us/en/products/…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $21 per month
Product Demos
Avalara AvaTax Demo
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What is Avalara?
Avalara helps to make tax compliance faster,
easier, more accurate, and more reliable for 30,000+ business and government
customers in over 90 countries. Tax compliance automation software solutions
from Avalara leverage 1,200+ signed partner integrations across ecommerce, ERP, and other billing systems to power tax calculations, document
management, tax return filing, and tax content access. Visit avalara.com to learn more.
Avalara Features
Type of tax Features
- Supported: Sales and Use Taxes
- Supported: Cross-border Taxes
- Supported: VAT / GST Taxes
- Supported: Energy and Fuel Taxes
Tax Reporting & Compliance Features
- Supported: Geolocation for Tax Assessment
- Supported: 3rd-Party Software Integrations
- Supported: Tax Data Reporting
- Supported: Compliance Administration Management
- Supported: Tax Exemption Processing
- Supported: Tax Document Management
- Supported: Complex Tax Scenario Management
Additional Features
- Supported: Centralized tax management: Unifies sales and use tax calculation, document management, and returns preparation.
- Supported: Integrations: AvaTax connects with more than 700 prebuilt integrations to connect with accounting, ecommerce, POS, and other systems, plus an advanced API.
- Supported: Cloud-based: A software-as-a-service solution, AvaTax updates take effect as soon as they are deployed, helping to ensure the most current information is used.
- Supported: Exemption management: Certificates from vendors are stored electronically for access and to track expiration dates. Automatic renewal requests are sent out before certificates expire.
- Supported: Returns filing and remittance: Returns preparation and remittance in multiple jurisdictions. Avalara Returns can track and manage due dates and payment requirements, enabling users to pay returns with a single source of payment.
- Supported: Lodging: Lodging tax for hotel or rental property are managed with a solution that plugs into reservation software to deliver lodging tax calculations in real time as well as preparation, filing, and remittances of lodge tax returns.
- Supported: Communications: Tax calculations are delivered on an array of communications transactions by directly connecting to a current billing or ERP system, or to an in-house build via API.
- Supported: Beverage Alcohol: Simplified regulatory compliance for suppliers, distributors, and retailers in the beverage alcohol industry.
Avalara Screenshots
Avalara Video
Why Avalara?
Avalara Integrations
Avalara Competitors
Avalara Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Avalara Downloadables
Frequently Asked Questions
Avalara AvaTax connects to the software that businesses already have and delivers sales tax decisions based on precise geo-location in more than 12,000 taxing jurisdictions in the U.S.
Avalara starts at $21.
Vertex, Sovos Intelligent Compliance Cloud, and Thomson Reuters ONESOURCE are common alternatives for Avalara.
Reviewers rate Sales and Use Taxes highest, with a score of 8.8.
The most common users of Avalara are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings
(746)Attribute Ratings
Reviews
(1-25 of 438)Companies can't remove reviews or game the system. Here's why
May 09, 2024
Helpful business partners
We use three Avalara solutions in our tax team. Avatax compliance software for filing and paying monthly sales/use and hotel tax returns. We also use the Avalara Business License and Permit Managament (ALM) software to track our operational license and permit renewals. We use a custom research service specific to the tax rates for our hotels to ensure we are using the most current state and local tax rates at our hotels.
- Communicate well with customers
- Partner with our internal staff to implement new functionality in our solutions
- Offer various products and services that may be customized to a customer's needs
- communication among different parts of the Avalara organization can be inconsistent.
- It would be great if there was an ability to bundle different products and services to offer better pricing to customers that use multiple Avalara solutions.
May 08, 2024
Best Product, But Still Needs To Get Better
Tracking of economic nexus for all US states in terms of order counts and net sales
- sales capture
- sales tax calculation
- reports
- software integration
- other taxes
- high costs for smaller businesses
- deregistration
May 08, 2024
Avalara Review
I use Avalara to make our indirect sales and use tax computations and compliance accurate and efficient. It is hard to imagine being responsible for sales and use taxes and not using a software product like Avalara. Our indirect sales and use tax process operates very efficiently with the assistance of Avalara.
- Management of exemption certificates
- Sales tax compliance
- Computing sales tax
- Responding to open questions and issue in a more timely manner
May 07, 2024
Avalara you came along way.
Avalara helps collect the correct amount of sales tax for each state, county and city. Stores all tax exempt certificates and sends expired certificates to help resolve updating issues. Also once uploaded it lets you know if the certificate is valid.
- Store Certificates
- Totals amounts of sales
- Files returns
- Ease of looking up information
- Updating information
- Verification of sales tax before return is filed.
May 05, 2024
Ease your tax management worries.
We are a medical device manufacturing/distribution organization. We sell into many states throughout the US, and as we grew, we quickly realized we could no longer handle sales tax management in-house, even if we hired additional staff. Avalara's returns filing and certificate management service have allowed us to focus on managing /growing the business while remaining compliant with sales tax. They have tax codes that fit our business, enabling us to calculate sales tax for our customers accurately. Other products we've used previously did not have the range of tax codes that Avalara offers. Avalara also provides an API that allows seamless integration with our ERP. They do all the work for us regarding sales tax management.
- Exemption Certificate Management.
- Timely Filing of Tax Returns.
- Extensive list of product codes for determining tax rates.
- N/A
May 03, 2024
Avatax, make your sales tax headache easier.
We use Avatax because we are shipping to customers all over the country and frequently need to collect and remit sales tax on behalf of the customers and states.
- Estimate sales tax
- compile sales tax needed to remit sales tax return
- tracking different taxable items
- keeping track of resale certificates
- keeping track of economic nexus
- Communicating changes in states needs like codes used
- Sometimes emails are vague and I don't know if I need to make a change on my end somewhere.
- The initial setup was unclear. There are some people who were exceptionally helpful like Roger Ingalsbe and some who were not helpful at all.
May 03, 2024
Avalara- There when you need them!
Currently, we use Avalara for knowledge base and article reference. We attend multiple webinars to remain compliant regarding Resale Certs and state nexus. We also have the Salesforce application integrator which we are currently navigating thru with our reps. We use them on a daily basis for reference and guidance for compliance issues. Their staff is extremely knowledgeable and customer service orientated.
- Customer Service
- Knowledge Base Articles
- Relatable Blog Posts
- Quote via website/info given
- Articles that reference E-invoicing
- Federal Agency buyers and their taxability from state to state
May 02, 2024
Avalara - Today, Tomorrow, and into the Future
We utilize Avalara's AvaTax platform for product taxability for sales taxes nationwide. It is directly connected to an ERP for real time transactional tax determination. This direct connectivity allows for reporting to be generated for sales tax compliance, transactional review, and state audit support. We have direct access to tax rates and and the ability to create custom rules.
- Product Taxability
- Supports US Tax Rates nationwide
- Customer Support
- Product Taxability for Construction Industry
- Product Taxability for Transportation Industry
- Product Taxability for Building Materials Industry
May 02, 2024
Worth every penny
Attached to our ERP, Avalara helps us calculate the correct sales taxes for even our most complicated customers, where the sales taxes can be different as our trucks drop off materials across the road. So the same load can have multiple tax rates. This has in turn helped us pass many sales tax audits by multiple states.
- Calculate sales taxes
- Exemption certificate storage
- Subledger backup data for each sale
- 1099 help
- Support for Audit
- Support for sales tax research
May 02, 2024
My Review of Avalara
We use Avalara to calculate sales tax on every sales transaction. Our biggest concern was the old system we had would only allow for physical location tax rates. When the economic nexus became law, we had to find a solution that could calculate and capture sales tax for every single transaction placed on our website. We have now rolled it out to all of our physical stores as well.
- Sales tax down to the jurisdiction
- Reporting
- Ability to access help with minimum wait time
- Support has been slow or dropped at times
- I feel we change reps a lot
- Consistency in response from dedicated rep in past has been bad
- Filing taxes for merchandising calendar retailers
May 02, 2024
Avatax for the WIN!
We use Avalara for Sales & Use tax filings. It's the best thing that has happened to me joining this company. In the past I had to manually login into each state website and file the returns. Great tool to keep up with the current sales tax rates. Very easy to setup and use. Will recommend to companies.
- Keep up with current tax rates
- Help with filings
- Help with notices
- The reports downloads can be slow sometimes
May 02, 2024
Avalara is the Real Thing!
I use Avalara at least 2-5 times a day to verify sales tax rates and taxability of products during that segment of my job of my job which lasts about 2 weeks. In addition, I check for state tax information regarding exemption certificates, and the law - specifically as it relates to the telecommunications industry. Finally, we recently created an new corporation and I used the guidance I found in Avalara to determine the requirements by states where the company would need to be registered.
- Sales tax rates at a "roof top" level
- Has extensive research and documentation on telecommunications industry
- Research is always up to date
- The ability to ask questions and get clarification on specific situations with no limit as to how you ask a question and often get the answer the same day
- Historical sales tax rates is terrible
May 02, 2024
Treading Tax Waters with Avalara
Our organization is actively involved in multiple Avalara
products. Avatax allows us to monitor individual
transactions. Avalara does our sales tax
reports to multiple states within various jurisdictions. ECM stores and keeps
track our customer’s tax exemption certificates. Their tax research product provides volumes
of tax related answers to many of our basic tax questions. To quantify exactly how much time Alavara has
saved our company is nearly immeasurable.
- Revamping their products to meet client's needs
- Being proactive with Clients to meet issues before they arise
- Taking the load off clients on tax related issues so clients can focus on core business
- Support. Avalara's quick growth appears to hamper back-in support. Too big too quick?
- Communication. Account manager use to reach out to discuss service plans options.
- Pricing. Drastic pricing increases for basic services.
May 02, 2024
Avalara product review
My company has three separate unique divisions, online retail, national rental, and a marketplace facilitator. The obvious problems we faced were sales tax nexus threshold tracking, calculating the correct sales tax rates, exemption certificate management, as well as managing and reporting on things like the CO retail delivery fee and the Illinois rental tax. Avalara has products to monitor and track state by state sales and compare it to each state's individual nexus thresholds, they are crucial in accurately calculating sales tax on each customer's invoice based on the customer's shipping address. Avalara also has software to manage customer and vendor exemption certificates with automated processing features to help streamline our internal processes.
- Accurately calculate and apply sales tax rates
- Avalara is a "total solution" that covers all areas of transactional tax.
- Managing the software is easy and intuitive.
- It would be if sales tax reports were available to reflect state upload templates
May 02, 2024
Ava
We use Avalara for sales tax purposes only. We don't have to manually calculate sales tax anymore which leaves a lot less room for human error.
- Reports
- Sales tax
- Exemptions
- Account manager
- Enter tickets
- Follow up when there is an issue
May 02, 2024
Accurate Time Saver!
We recommend Avalara to our clients who file sales and use tax returns in multiple states. Sales and use tax is not a simple task. It is difficult for businesses to stay up to date on multiple state changes along with accurately completing sales tax filings timely, accurately, and with limited employee capacity. Avalara solves these problems and reduces the stress associated with sales and use tax filing and management. The upfront costs may seem daunting, however after getting set up and acclimated with the system, it is worth the cost and saves so much time. Customer support has been responsive and helpful every time I have run into an issue.
- Ease of Use
- Accuracy
- Efficiency
- More hands on guidance during initial set up
May 02, 2024
Avalara
Avalara calculates sales tax on our transactions and processes our returns. We also use Avalara to manage our exemption certificates, automatically send out requests for expiring certificates and send out campaigns.
- communication with CAM
- calculations
- certificates at a local level
We are a small business with few employees. Avalara is helping us stay compliant with the 35 states that we have to file sales tax in and make sure we remit correct and accurate information. They also are going to be integrated into our software which will take that many more processes off my plate.
- Easy to navigate the website
- Quick support responses
- Easy downloads for record keeping
- Tax rate calculator in an easy to access location
- The ability to customize my dashboard to my needs
- Predicted costs based on previous sales tax data
May 02, 2024
Great Data Solution
we use Avalara for address verification with the zip + four so that we can use it for the tax rate processing by state and local using the verified zip code. we do not use Avalara to process sales tax as we use a full service outsource team to use our data exports and auto payment to complete the filings.
- sales tax by zip
- address verification
- clean UI and API
- error responses for address verification
- confusing website layout
May 02, 2024
Avalara bolt on to Acumatica
We use Avalara to collect and validate Sales Tax Exemption Forms, calculate Sales Tax Expense and File Returns.
- Sales Tax Calculations
- Sales Tax Returns
- Exemption Certificate Management
- Customer Support
- Integration with ERP platforms
May 02, 2024
Avalara Review
We have Avalara prepare use-tax returns for digital commerce that we conduct in roughly 40 states throughout the US.
- Detailed tax information
- Coordination across multi-states
- Filing use-tax returns timely
- Backfiling or amended returns
- Support case communication
- Client manager communication
May 02, 2024
Avalara review
We use Avalara for our sales tax calculations with our connector. Also, they help us with our sales tax returns. We use the ECM pro for our sales tax certificate. We use their reporting to complete some returns that we do manually.
- Sales tax calculations
- Sales tax issues with returns they make sure to contact the state.
- Their ECM pro and Avatax works well with our connector
- It would be great if they could also advise about franchise tax
- It would be helpful to know the full explanation of the fees in detail than just summary
May 02, 2024
Avalara to the rescue
We use Avalara for sales tax compliance and submitting returns for SST states. This removes the burden of processing returns and keeping track of tax rate changes. We are an extremely small company that does not have the resources for such a complex task of processing sales tax. The tool for uploading additional transactions is also helpful as it allows us to include transactions that are not part of the online check-out process. The reports options is a great feature for certain returns that are not part of SST and we in turn submit those ourselves.
- Tax rate compliance
- Managing exemptions
- Providing several types of reports
- Transaction uploads
- Customer Service: We've had multiple reps and only a couple have been helpful.
- Knowledge: Providing better, more detailed, information for first time users.
- Onboarding: Having Avalara expert help and less referring from one person to another.
May 02, 2024
Very Pleased Avalara User
We use Avalara for certificate management as well as for sales tax returns and have been very pleased both with the platform and the level of support we receive. Sales tax is ever-changing and to minimize our exposure, we trust Avalara as the experts. Applications are user-friendly and reliable and in the rare cases of technical issues, support personnel has been readily available and helpful.
- Technical Support
- Reliability
- Compliance
- Site sometimes becomes overloaded during peak return filing periods
May 02, 2024
Review
We use Avalara to help with tax calculations as well as perform our returns. Avalara has taken away the problems we face with different cities updating taxes depending on jurisdictions or periods and ensures we calculate correctly. It is also able to help us ensure we are in compliance by calculating our nexus thresholds for us. We had to do all of this manually previously and it was a headache.
- Calculates nexus thresholds
- Calculates tax
- Ability to file all tax returns for us
- Some tax services offer certain features for free whereas it's an added cost feature with Avalara
- We are never informed on when our account manager changes
- There's no where to request a new account manager