Name: TOTVS CRM
Rating: 10 (1 reviews)
Author: TOTVS

Help Desk

Web and Video Conferencing

Customer Support

Higher Education

Student Management

Education

Business Intelligence (BI)

Collaboration

Enterprise Asset Management

Enterprise

Accounting

Payment Orchestration

Tax Compliance

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Engagement

Employee Monitoring

Employee Scheduling

HR Management

Payroll

Talent Intelligence

Talent Management

Video Interview

Workforce Analytics

Workforce Management

Human Resources

3D Printers

Application Virtualization

Block Storage

Cloud Storage

Data Replication

Database Management

Fraud Detection

Integration Platform as a Service (iPaaS)

Message Queue

Network Performance Monitoring

Non-Relational Databases

OpenStack Cloud

Penetration Testing

Server Virtualization

Test Management

Virtual Data Room

Web Content Filtering

Wireless WAN

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Call Tracking

Content Management

Cross-Channel Campaign Management

Email Marketing

Local Listing Management

Marketing Automation

Native Advertising

Predictive Analytics

Referral Marketing

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Construction CRM

Conversation Intelligence

Customer Relationship Management (CRM)

Revenue Operations

Sales

Cloud Computing Security

Security

Animal Shelter

Assisted Living

Computer-Aided Manufacturing (CAM)

Dealer Management

Insurance Underwriting and Rating

Inventory Management

Legal Case Management

Multiple Listing Service (MLS)

Plagiarism Checker

Population Health Management

Retail Execution

Spreadsheet

Vendor Neutral Archive (VNA)

Vertical-Specific

root

Overview

Pricing

ProductDemos

Features

ProductDetails

Comparisons

ReviewsAndRatings

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Alert Rental Software in Colorado Springs boasts installation and successful operation in hundreds of the world’s best-automated construction, general tool, and event equipment rental companies, writing millions of rental contracts annually.  Alert is a rental software provider, doing business throughout North America, the Caribbean, and several other countries.

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TOTVS CRM is presented as a complete technology to increase sales, providing sales force automation and customer management. It is hosted in the cloud and integrated with several ERPs.

Contactability is a multi-channel marketing platform which automates the lead conversion process.

Contactability

Sales Force Automation

Customer Service & Support

CRM Project Management

CRM Reporting & Analytics

Customization

Social CRM

Integrations with 3rd-party Software

Platform

Customer data management / contact management

Workflow management

Territory management

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Contract management

Quote & order management

Interaction tracking

Channel / partner relationship management

Case management

Call center management

Help desk management

Lead management

Email marketing

Task management

Billing and invoicing management

Forecasting

Pipeline visualization

Customizable reports

Custom fields

Custom objects

Scripting environment

Single sign-on capability

Social data

Social engagement

Marketing automation

Compensation management

Mobile access

Role-based user permissions

Reporting

RedHorse CRM is an all-in-one CRM for small businesses with end-to-end business management. This solution includes Quoting, Customer Service, Project Management, QuickBooks integration, Campaign Management, Constant Contact integration, Credit Card Processing. It is a completely configurable on-premise windows application that includes a mobile version for phone or web.

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TOTVS CRM

Customer Relationship Management applications are used to manage a company’s interactions with customers, clients, and sales prospects. 

It involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support.

TOTVS

This is the technique of using software to automate certain sales-related tasks.

The software acts as a single source for all customer data and enables users to access that data efficiently.

The software helps automate parts of the sales process, such as sending emails, updating contact records, and following approval processes.

Users can defines salesperson territories based on customer or market characteristics.

Users can perform tasks within their inbox, such as logging emails, creating contacts, and creating events.

Users can manage contracts, with features such as digital signatures, automated alerts, invoicing, and automated workflow for contract review and approvals.

Users can create, process and fulfill price quotations and sales transactions.

Users can log and track all customer interactions through any channel, including social, email, phone and in-person.

The software allows for sales, territory, lead, order and account management for partners or OEM relationships.

This component of CRM software automates help desk, call center and field service management.

This includes incident/ticket creation, routing, escalation, and resolution.

This includes features such as call routing, recording and monitoring; call list management; autodialing; and scripting.

This includes trouble ticketing, knowledge base, self-service, and service level agreement (SLA) management.

This component of CRM software helps to automate and scale marketing tasks and the subsequent analysis of those efforts.

This includes lead generation, scoring, qualification, routing, and nurturing.

This involves the ability to send mass email to groups of people based on particular qualifications.

This component of CRM software helps users initiate, plan, collaborate on, execute, track, and close projects.

Operating Systems	Unspecified
Mobile Application	No

TOTVS CRM

Overview

What is TOTVS CRM?

Leaving a review helps other professionals like you evaluate Customer Relationship Management (CRM) Software

Pricing

TOTVS CRM

What is TOTVS CRM?

Entry-level set up fee?

Offerings

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Alternatives Pricing

Contactability

What is Contactability?

RedHorse CRM

What is RedHorse CRM?

Product Details

What is TOTVS CRM?

TOTVS CRM Technical Details

Comparisons

Compare with

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The Org

CloudRange

EventsWallet

PinPoint DMS

Lilt

Reviews