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SlapFive Customer Marketing Software

SlapFive Customer Marketing Software

Overview

What is SlapFive Customer Marketing Software?

SlapFive in Boston offers what they describe as a Customer-Generated Content Machine software tool, which aims to make it simple for companies, and enjoyable for company clients, to capture their voice and inject it into all aspects of the business…

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Pricing

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What is SlapFive Customer Marketing Software?

SlapFive in Boston offers what they describe as a Customer-Generated Content Machine software tool, which aims to make it simple for companies, and enjoyable for company clients, to capture their voice and inject it into all aspects of the business to win and retain more customers.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is SlapFive Customer Marketing Software?

SlapFive is a Customer Marketing Software Platform that enables the user to mobilize customers, to drive strategic growth initiatives. SlapFive is used by professionals in customer marketing, customer advocacy, customer engagement, customer experience, and customer reference management to automate and scale all of their daily activities. Using SlapFive, users can engage customers in mutually-beneficial ways, capture their voice in any format, and infuse their voice into every aspect of a company.

SlapFive Customer Marketing Software Competitors

SlapFive Customer Marketing Software Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(6)

Attribute Ratings

Reviews

(1-1 of 1)
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Score 8 out of 10
Vetted Review
Verified User
We use SlapFive Customer Marketing Software as as our Customer Reference Management platform. We also use their remote video capture & publication system to gather customer & employee insights to share both internally and externally. SlapFive Customer Marketing Software helps us stay organized in the recruitment of new customer advocates, and the request process by which anyone at our organization may request a customer's support on a variety of advocacy activities.
  • Capture detailed and well organized customer perspectives in video format
  • Customer support is fantastic
  • Self-administration to make updates
  • Request workflow system
  • Integration with Salesforce is tricky
SlapFive Customer Marketing Software is great if you have a large customer base but only a small team to manage all the requests from sales, marketing, product, etc. I also love their approach/methodology to capture, tag and publish customer video content as short clips, which can be meta tagged by different qualities to mix-match how they're published and maximize their value for our organization. Their UI does need some improvement, as our customer's use cases are quite complex and so we rely on more than simple filters to determine whether or not they would be a good match for a particular request. The SlapFive Customer Marketing Software team is always listening to our requests for improvement however, and I anticipate this complaint won't be valid for much longer. :-)
  • More customer advocates
  • Deeper knowledge of their use case
  • Better customer content on our website
I'd say it's a bit simpler than RO Innovation, but also much more affordable, especially considering their video capture capabilities which RO Innovation does not have.
200
Marketing, Sales, Customer Support
3
Salesforce Admin, Marketing Operations
  • Reference Management
  • Video content capture & Publication
  • Advocate Recruitment
  • Reports & Dashboards
  • Capturing Video clips for Employees for HR
  • Integration with Salesforce for faster request processing
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