Qualtrics XM for People Teams works great, except for one big drawback
The company uses Qualtrics XM for People Teams to administer our employee surveys. I use Qualtrics XM for People Teams to administer …
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What is Qualtrics XM for People Teams?
Qualtrics XM for People Teams is software to build engaged and high-performing teams, improve manager and individual effectiveness, and make informed and timely business decisions.
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What is Qualtrics XM for People Teams?
Qualtrics XM for People Teams is software to build engaged and high-performing teams, improve manager and individual effectiveness, and make informed and timely business decisions.
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What is Qualtrics XM for People Teams?
Qualtrics XM for People Teams is software to build engaged and high-performing teams, improve manager and individual effectiveness, and make informed and timely business decisions.
Qualtrics XM for People Teams Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Qualtrics Employee Experience is a powerful tool that enables users to measure and improve the experience of their team members and dealership employees. The software offers various use cases that have been reported by users and customers. One of the main use cases is the ability to conduct transactional experience surveys and touch point surveys, allowing users to gain valuable insights into the experiences of their employees. This helps in identifying areas where improvement is needed, such as training or support, and ultimately leads to a more motivated and supported team.
Another key use case of Qualtrics Employee Experience is its ability to provide a multi-layered current view of the employee experience. By gathering feedback from employees, users can understand how they are motivated and supported in achieving their professional goals. This information serves as a basis for training programs and other initiatives aimed at delivering a more consistent experience for both employees and customers.
The software also allows users to gather anonymous feedback from employees, addressing various problems that they may not feel comfortable discussing openly. This creates a safe space for employees to provide honest feedback on processes, culture, and other aspects of their work environment. By identifying and addressing these issues, organizations can create a better work environment for their employees.
One notable feature of Qualtrics Employee Experience is its real-time capabilities. Users can edit questions and view responses in real-time, eliminating the need to wait until the survey is completed. This seamless experience enhances efficiency and enables prompt action based on the gathered insights.
Overall, Qualtrics Employee Experience provides users with valuable tools to measure, improve, and enhance the employee experience. From conducting surveys to gathering anonymous feedback, this software empowers organizations to create a positive work environment while addressing any challenges that may arise.
Impressive Speed of Implementation: Several users have praised the product's speed of implementation, stating that they were able to quickly and efficiently set up and get started with the product.
Satisfactory Distribution of Results: Many reviewers have mentioned that they were satisfied with the distribution of results provided by the product. This indicates that the product effectively delivers the desired outcomes and meets users' expectations.
Noteworthy Data Analysis and Trend Predictions: A significant number of users have highlighted the product's data analysis capabilities and trend predictions as noteworthy. It suggests that the product is able to analyze data effectively, providing valuable insights and accurate predictions about trends.
Confusing User Interface: Some users have found the user interface of the software to be confusing, making it difficult for them to navigate and utilize the features efficiently. They have expressed frustration with unclear menu options, unintuitive layout, and a lack of guidance within the software.
Lack of Results-Oriented Approach: According to several reviewers, they feel that the software lacks a results-oriented approach as it does not provide the desired outcomes or valuable insights they expect. Users have mentioned that despite using the software, they are unable to gain actionable insights or make data-driven decisions.
Ineffective Live Dashboard: Many users have expressed dissatisfaction with the live dashboard feature provided by the software. They believe that it fails to deliver real-time data effectively and present information in a clear and easily understandable manner. Reviewers have highlighted issues such as delayed updates, inaccurate visualizations, and difficulty in customizing or filtering data on the dashboard.
Users have made the following recommendations based on their experiences with Qualtrics:
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Take advantage of the available training and support. Users recommend watching the training videos and spending time on onboarding training to understand and utilize Qualtrics effectively. They also emphasize the value of the support provided by Qualtrics for creating the first survey, as their employees are helpful and well-trained.
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Ensure proper setup and planning. It is advised to make sure user profiles are correctly set up before releasing a dashboard. Users suggest taking time to browse the FAQ section for any questions or concerns. They also recommend being careful and detailed in the decision-making and planning process, including hiring someone with platform expertise and seeking recommendations from current users.
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Explore customization options and capabilities. Reviewers appreciate the ease of use of Qualtrics but also recommend further improving customization options. They suggest updating insight keys and providing tutorials for easier use. Users also suggest dedicating an entire employee to the implementation and administration of Qualtrics for better utilization.
Overall, users find Qualtrics to be a great tool for creating surveys, improving employee engagement, and gaining valuable insights. The recommendations focus on utilizing available resources, careful planning, and further enhancing customization options for better usability.
Reviews
(1-4 of 4)Companies can't remove reviews or game the system. Here's why
The company uses Qualtrics XM for People Teams to administer our employee surveys. I use Qualtrics XM for People Teams to administer surveys after employees complete training to help us measure training satisfaction.
- Survey design and options
- Library of stored question types
- Branching, skip logic functionality
- Create a report output of the results
- Version control
- Ability to alphabetize answer choices is not available, so you have to manually click an arrow to put new answer choices in the correct alpha order
- It provides a common platform across different departments in the company
- Employee respondents are familiar with the survey format
We used to use Survey Monkey and it did what we needed it to do. It's not as professional though, which is one reason why the switch to Qualtrics XM for People Teams. It did have basic features that Qualtrics XM for People Teams doesn't though, such as the ability to auto-alphabetize answer choices.
May 01, 2024
Customizable to your needs
We use Qualtrics XM for People Teams for one off surveys, engagement surveys, and life cycle surveys including the exits of all employees leaving our organization. We have dashboards built for all our surveys that provide management with easy to understand visualizations of our data. Once the surveys and dashboards are built it is easy to administer.
- Allows for the full customization of your surveys.
- Provides lots of gadget options for survey dashboards.
- Can launch a survey quicly if needed.
- Dashboards take a long time to build.
- Surveys must be built well or the results will not be as expected.
- Too much customization options in some areas.
- The people teams has not provided a ROI at this point.
I find the others easier to use. We use Qualtrics on the Preople side because we have it on the Customer side.
January 11, 2021
Fantastic system
We use Qualtrics Employee Experience to learn more about our employees from an anonymous standpoint and to improve our processes and culture while maintaining the positives. We use it department-wide. It addresses many problems people might not want to talk about. It is seamless and helps you edit questions and see responses on the fly rather than waiting until it is all completed.
- Easy use
- Anonymous
- Fast
- Great support
- Editabilty
- Results oriented
- Live dashboard
- Improves culture
- Scheduling
- Process improvement
Qualtrics Employee Experience is much better than simplistic companies like Survey Monkey, which has poor performance, editability, reporting, and customer service. It honestly feels like a low-end version of Qualtrics Employee Experience. It is worth spending a bit more to get significantly better results. If you don't put effort into showing your employees you care, they won't care. That's why I pick Qualtrics Employee Experience.
We use Qualtrics Employee Experience to measure the experience of our team members and team members in our dealerships both through transactional experience surveys and touch point surveys to develop a multi-layer current view of the experience of our team members and how we are motivating them and helping them realize their professional goals. This then informs our training and programmatic work to ultimately deliver a more consistent experience for employees and customers.
- Speed of implementation.
- Distribution of results.
- Data analysis and trend predictions.
- Increased 'real time' / 'in the moment' survey styles for employees.
- Linked to profit growth.
- Lower cost to serve through single platform.
- Lower cost to data management due to core integrations with HRMIS.
Have used a range of bespoke and off-the-shelf employee experience products - however, they have all lacked the ability to integrate in real-time with experience data from other disciplines like a customer, product, and brand experience work. The other systems were very siloed in their approach and did not provide the right level of self-managed and provider managed control.