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What is Crexendo Cloud Business Phone System?
Crexendo Cloud Business Phone System Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Unspecified |
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Crexendo Cloud Business Phone System offers a range of valuable use cases based on user experiences. Users have reported cost savings upon switching to Crexendo, as it provides a more affordable alternative to traditional phone services. The system's ability to record calls and easily access them for training purposes has been highly appreciated by customers. Additionally, Crexendo's texting service has proven to be frequently used and efficient for communication with clients. Users have also praised the mobile app for protecting employees' privacy and ensuring that calls are not missed, even when working remotely.
Crexendo has addressed issues related to call transfers to remote sites, making communication between different locations seamless. The software has facilitated communication between two separate schools, creating a sense of unity despite physical separation. It has also provided an easy solution for outdated faxes, eliminating the need for personnel to learn about e-faxing. Moreover, Crexendo's system has met user needs for voice recorded options and streamlined communication among colleagues, making it easier to track marketing calls. Users have found it particularly useful for small nonprofits who require a separate phone line without using personal numbers.
The auto-attendant and voicemail-to-email features offered by Crexendo's system have proven helpful in managing high call volumes effectively. The Manager Portal provides valuable insights into phone traffic and user activity, enabling better control and management of communication flow. Users have also benefitted from the system's consistency of connection and ease of staying in touch across offices in different locations. Call transfers to employees in the field have become effortless with Crexendo, further improving overall efficiency.
Crexendo's system has not only improved connectivity but also customer communication, resulting in enhanced service quality and increased professionalism. The software's cloud-hosted nature enables businesses to modernize their operations and consolidate all phone communications into one platform. It offers flexibility in terms of call forwarding, making it possible to respond quickly to customers from anywhere. Crexendo's system has also simplified communication within departments and externally, providing tools for effective call handling and directing.
The software has been commended for its ease of onboarding, smooth operation, and helpful support during the transition to the new platform. It has replaced outdated phone systems, saving costs, enhancing reporting capabilities, and increasing call tracking accuracy. Users have experienced higher call quality without background noise or delays after switching to Crexendo's VOIP. The product's modern and affordable solution supports remote work effectively. Real-time response to clients and funders is facilitated by
Users commonly recommend Crexendo due to its reliable system, seamless transition process, and excellent service. They advise potential users to carefully assess if Crexendo can meet their specific requirements before making a decision. Users also emphasize the convenience and dependability of Crexendo's system as compelling reasons for switching to it. The exceptional customer service and knowledgeable sales staff are frequently mentioned by users as factors that contribute to their recommendation. Additionally, many users express regret for not switching to Crexendo sooner, citing substantial cost savings of over 40% on their phone bills.