Overview
What is Convin.ai?
Convin.ai is a Conversation Intelligence platform for remote sales teams. Convin's Conversation Intelligence Platform analyzes sales conversations to uncover the “Whys” about wins & losses. It integrates with sales tech-stack to capture and transcribe sales conversations and delivers meaningful insights.…
Pricing
Entry-level set up fee?
- $50 per user, per monthOptional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Integrations
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- Tech Details
What is Convin.ai?
Convin.ai Features
- Supported: Records, transcribes, and analyzes virtual meetings and calls
- Supported: In-depth call analytics with meaningful insights like questions asked, topics discussed, action items, talk ratio, longest monologue, etc.
- Supported: Integrates with sales tech stack - Zoom, Google Meet, Slack, Calendar, Outreach, Salesforce, Hubspot, etc.
- Supported: Provides sales coaching opportunities via playbooks, AI call recommendations, feedbacks, call sharing, etc.
- Supported: Provides data-backed Meeting intelligence of what's trending in the market, where your competitor stands, what's new, etc.
Convin.ai Integrations
Convin.ai Competitors
Convin.ai Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
Supported Languages | English, Hinglish |
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Reviews
Community Insights
- Business Problems Solved
- Pros
- Cons
Convin.ai has helped sales and business development teams to scale their processes efficiently while making sure that they don't miss out on important insights obtained from customer conversations. Before the advent of Convin.ai, team members were unable to attend all demos physically, leading to missed conversations and lost opportunities. With access to call recordings and transcripts, users can catch up on missed calls, conveniently share feedback with colleagues, and improve their pitches.
Convin.ai has solved the problem of process compliance by making quality checks for sales and business development pitches and helping agents follow standard procedures. The software has enabled the easy identification of communication gaps through the analysis of call transcripts and trend observation. Users can coach deal stages based on conversation intelligence layers that reveal how often certain phrases or terms are used during calls. Convin.ai saves time for reviewers by offering an efficient platform for recording, transcribing, analyzing calls, providing real-time feedback, and on-demand coaching.
Responsive Support: Reviewers have consistently praised Convin's customer success team for their highly responsive support. Multiple users have noted that the company outperformed their expectations with response times within minutes of contacting them.
Intuitive UI: Users found Convin to be more intuitive than other conversational intelligence tools, making it easier to use. The call screen for recording evaluation was particularly concise and simple to interface with when compared to competitor products.
AI-Based Recommendations: According to reviewers, the ability of Convin to track terms used during calls and provide AI-based recommendations for follow-up words was unique and separated the product from its competitors. This feature has been highlighted by multiple users as a significant advantage over similar software options.
Difficult Initial Learning Curve: Some users have found Convin.ai difficult to understand in the beginning. However, after getting used to the user interface and features, they were able to work with it more easily.
Poor Customer Support: Several users have reported that customer support is not great. They have faced difficulties in getting their issues resolved in a timely manner.
Occasional System Slowdowns: According to some users, the system can be slow at times. However, they appreciate Convin.ai's promptness and efficiency in resolving such issues once notified.