Brightmine

Formerly XpertHR

I use xpert HR to ensure i am following legal compliance for each state as we have employees all over the US. I recently used expert HR to research a presentation topic and there were so many articles i did not expect to be on the platform. I personally have not yet ran into any problems with the site.

Xpert HR heavily impacts our compliance by ensuring we are following compliance when letting employees work remotely from another state, looking up if we can withold company equipment during a term, and how long we have to give them their final paycheck. When employees ask very specific questions i can typically search phrases and receive guidance.

It has helped our HR generalists be more independent in their role because we can look here for the answers instead of always having to reach out to our direct manager for help. The email updates always ensure we are up to date on any changes and keeping us in compliance.

I was not part of the selection process

I use it for policies, line manager training and letter templates. It has helped us to implement up to date and consistent policies, all in same format and can easily be adjusted to suit your own business.

It made it easy for me to update policies and process. Quick way of having letters ready for employee relations matters. It has enabled us to implement consistency across the business with clear, conscise guidance for our employees, and empowering managers to improve the management skills on people matters.

It has helped me implement flexibility policies, develop the L & D available to line managers and upskill them to better manager ER issues. The regular updates give me useful information on employment legislation and tribunal cases as well as information on reward, recognition and workplace culture.

I don't think I would change it as I have been using for 15 years

XpertHR is my go-to source of information on a wide range of HR related topics. As well as a valuable tool for policy updates and line manager process flows, we are often asked to benchmark various benefits. Being able to use your surveys to find out other organisations' benefits, reward offerings, pension contributions to name but a few is very useful and allows us to be able to give back valuable information to senior management.

Before we had XpertHR we had an outdated set of policies which were not always fit for purpose. Gradually we reviewed and amended all of them on XpertHR's guidance. Now we have robust policies and processes in place that are reviewed and updated regularly and we add value by aligning them to business need. The added advantage is that we remain legally compliant.

As before, it has given us the ability to create a robust set of processes and procedures which we align to business need.

I have done a desktop review probably 3 times since I purchased XpertHR and on all three occasions I reviewed it against ease of use, availability of comprehensive and updated information and value for money. On all of these occasions XpertHR was the winner.

I have used XpertHR in the business since I joined in 2009. The product covers a wide range of HR tools. Mainly, I use the site for law updates to ensure I am keeping my CPD up to date. I also frequently make use of the Legal Advice which is quick and user friendly to access. I also frequently use the site for document templates. These cover every topic that you can think of needing in HR from policies to template letters. You can easily edit and adapt them to your needs but, they take the time and effort away from needing to draft them from scratch and gives you the confidence you are compliant. I often engage with the surveys as the benchmark data is fantastic for KPI's and assessing business performance against the market place. My only feedback is the search function can be clunky but, there are ways round this in terms of process work flows so you can always find a way to easily source the information you need. As a HR professional I would highly recommend XpertHR!

XpertHR means that we can react to change driven by legal updates and case law quickly and efficiently. This ensures that we are compliant at all times. The legal updates ensure that I am educated as a HR professional and therefore the advice I am providing is accurate and fair.

We regularly review KPI's such as absence, turnover, HR ratio's etc. We are able to develop our HR strategy around trends that impact the business. We use the data contained within XpertHR to benchmark ourselves and develop strategies around this. I would not suggest XpertHR goes beyond what I have already stated for compliance.

I wouldn't

It is so intuitive that you really do not need training on it. It is so simple to use and accessible!

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No. I didn't know this was a thing and if it is then there is really no need for it!

I've never really needed to contact support as the system has never warranted it!

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