Overview
What is APS Payroll?
APS is a national workforce management and cloud-based HR solution provider. The platform includes core HR, payroll, time and attendance (including manager and employee self-service), compliance tools, and onboarding.
Realistically Happy APS Client Customer!
APS Rocks
APS an Affordable & Quality option for Small to Mid-Size Companies
My APS Review
My APS Review
APS Review
New to APS
Best Payroll System I have ever used!
APS is a great choice!
APS is the best out there!
APS OnLine provides users a cost-effective solution to timekeeping/payroll needs
APS OnLine is the right one for me!
The easy to use Payroll Portal
Love is not a strong enough word!
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- View and generate pay and benefit information (33)10.0100%
- Pay calculation (32)10.0100%
- Direct deposit files (32)10.0100%
- Report builder (33)5.151%
Reviewer Pros & Cons
Pricing
What is APS Payroll?
APS is a national workforce management and cloud-based HR solution provider. The platform includes core HR, payroll, time and attendance (including manager and employee self-service), compliance tools, and onboarding.
Entry-level set up fee?
- Setup fee required
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Features
Human Resource Management
Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.
- 8Employee demographic data(30) Ratings
Administrators have the ability to enter detailed demographic data for each employee.
- 8Employment history(28) Ratings
Employment history is the ability to track previous positions held.
- 7.9Job profiles and administration(21) Ratings
Job profiles and descriptions can be created and edited.
- 8.3Workflow for transfers, promotions, pay raises, etc.(26) Ratings
Employee move workflow provides the ability to move employees to different positions and apply pay raises.
- 4Organizational charting(13) Ratings
Organizational charting is the ability to create hierarchical charts.
- 8.6Organization and location management(19) Ratings
Organization and location management allows employees to be managed across multiple geographical locations.
- 8Compliance data (COBRA, OSHA, etc.)(20) Ratings
Compliance capabilities ensure full compliance with federal workplace regulations by capturing required data in central database.
Payroll Management
Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.
- 10Pay calculation(32) Ratings
Pay calculation provides for computation of employee pay with state and federal deductions.
- 8Support for external payroll vendors(13) Ratings
Support for external payroll vendors is the ability to integrate with 3rd-party payroll services.
- 10Off-cycle/On-Demand payment(4) Ratings
Provide employees access to wages accrued during the pay period before the end of the pay cycle.
- 8.8Benefit plan administration(22) Ratings
Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.
- 10Direct deposit files(32) Ratings
Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.
- 8Salary revision and increment management(24) Ratings
Salary revision is the ability to modify individual employee pay.
- 8.9Reimbursement management(13) Ratings
Reimbursement management provides cash reimbursement for employee expenses related to business travel or other.
Leave and Attendance Management
Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.
- 9.9Approval workflow(26) Ratings
Approval workflow is the process for approving employee paid time-off requests.
- 9.9Balance details(25) Ratings
Balance details is automatic updating of paid time-off balance to reflect time taken.
- 9.9Annual carry-forward and encashment(19) Ratings
Annual carry-forward and encashment enables unused paid time-off days to be carried forward to new year, or paid in cash.
Employee Self Service
Employee portal allowing employees to view and update their personal information.
- 10View and generate pay and benefit information(33) Ratings
Employees can view pay and benefit data and print pay stubs.
- 10Update personal information(31) Ratings
Employees can update personal profile with change of address, dependents, or other personal data.
- 6.8View company policy documentation(23) Ratings
Employees can review company handbook, and corporate policy documents.
- 5Employee recognition(14) Ratings
thank a team member
- 8View job history(23) Ratings
Employees can view all positions held at the company.
Asset Management
Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.
- 5.8Tracking of all physical assets(12) Ratings
Tracking of track laptops, pagers, phones, and other company equipment.
HR Reporting
Pre-built and custom reports, and integration with external data.
- 5.1Report builder(33) Ratings
Report builder allows custom reports to be created using a GUI.
- 5.1Pre-built reports(32) Ratings
Pre-built reports is the provision of a variety of canned reports on employee retention, and other key metrics.
- 6.6Ability to combine HR data with external data(17) Ratings
Ability to bring data from external systems like CRM and combine with HR data.
Onboarding
Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.
- 9.5New hire portal(19) Ratings
New hire portal eliminates printing and mailing with a personalized portal of all required reading, corporate information, and all forms and other paperwork, online.
- 9.8Manager tracking tools(15) Ratings
Tracking tools allow hiring managers to check status on individual hires for all onboarding activities.
Performance and Goals
Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.
- 8.1Corporate goal setting(2) Ratings
Corporate goal setting is the ability to define corporate goals, and/or vision statements in the system.
- 7.8Individual goal setting(9) Ratings
Individual goal setting is the ability to define individual goals that align to organizational and subordinate goals.
- 5.1Line-of sight-visibility(8) Ratings
Line-of-sight visibility is the provision of line-of sight visibility for each goal to see how goals support overall corporate objectives.
- 8.6Performance tracking(11) Ratings
Performance tracking allows managers to track individual progress against goals as a component of overall performance.
Performance Management
Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.
- 7.6Performance plans(12) Ratings
Supervisors have ability to build individual performance plans including, goals, competencies, etc..
- 6Performance improvement plans(10) Ratings
Supervisors can track disciplinary actions such as performance improvement plans.
- 7.6Review status tracking(11) Ratings
Supervisors can monitor and track review status completion with dashboard showing milestones and status.
- 7.2Review reminders(12) Ratings
System can generate reminders to ensure review completion timeliness.
- 5.6Multiple review frequency(11) Ratings
System supports multiple review types including annual, quarterly mid-year and anniversary reviews.
Succession Planning
Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.
- 5Create succession plans/pools(1) Ratings
Managers can create and manage pools of potentially high-performing individuals.
- 5Candidate ranking(1) Ratings
Candidate readiness for key business positions can be ranked and assessed.
Recruiting / ATS
Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.
- 9.5Job Requisition Management(6) Ratings
Job Requisition Management – Job requisition management is the ability to create jobs quickly and easily
- 9.5Company Website Posting(7) Ratings
Software allows postings to be displayed on the company website
- 6.1Publish to Social Media(6) Ratings
Software provides ability to publish postings to social media sites
- 8.8Job Search Site Posting(6) Ratings
Software provides ability to publish postings to top job search sites
- 6.5Duplicate Candidate Prevention(7) Ratings
Duplicate candidate prevention prevents candidates already in the system from being added
- 9.1Applicant Tracking(6) Ratings
Applicant tracking allows recruiters to assign applicants to various stages so others can see status at a glance
- 6.9Notifications and Alerts(8) Ratings
Notifications and reminders inform you of tasks to be completed
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is APS Payroll?
APS Payroll Features
Human Resource Management Features
- Supported: Employee demographic data
- Supported: Employment history
- Supported: Job profiles and administration
- Supported: Workflow for transfers, promotions, pay raises, etc.
- Supported: Benefits information
- Supported: Organizational charting
- Supported: Organization and location management
- Supported: Compliance data (COBRA, OSHA, etc.)
Payroll Management Features
- Supported: Pay calculation
- Supported: Support for external payroll vendors
- Supported: Off-cycle/On-Demand payment
- Supported: Payroll history for each employee
- Supported: Benefit plan administration
- Supported: Direct deposit files
- Supported: Payroll tracking and auditing
- Supported: Salary revision and increment management
- Supported: Reimbursement management
- Supported: Statutory form management
Leave and Attendance Management Features
- Supported: Approval workflow
- Supported: Email notifications
- Supported: Balance details
- Supported: Travel absence management
- Supported: Annual carry-forward and encashment
Employee Self Service Features
- Supported: Employee login
- Supported: View and generate pay and benefit information
- Supported: Update personal information
- Supported: Request time off
- Supported: View job history
- Supported: View company policy documentation
- Supported: View company news and information
- Supported: Employee recognition
Asset Management Features
- Supported: Tracking of all physical assets
- Supported: Asset issue and transfer management
- Supported: Asset return
- Supported: Warranty and after-sales status maintenance contract tracking
HR Reporting Features
- Supported: Report builder
- Supported: Pre-built reports
- Supported: Ability to combine HR data with external data
Integration with other HR capabilities Features
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
Performance Management Features
- Supported: Performance plans
- Supported: Performance improvement plans
- Supported: Review status tracking
- Supported: Review reminders
- Supported: Multiple review frequency
Onboarding Features
- Supported: New hire portal
- Supported: Manager tracking tools
Performance and Goals Features
- Supported: Individual goal setting
- Supported: Line-of sight-visibility
- Supported: Performance tracking
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Duplicate Candidate Prevention
- Supported: Applicant Tracking
- Supported: Notifications and Alerts
Additional Features
- Supported: Scheduling
- Supported: Benefits Administration
- Supported: Carrier Connections
- Supported: Performance Reviews
- Supported: ACA Compliance and Reporting
- Supported: Talent Management
APS Payroll Screenshots
APS Payroll Video
APS Payroll Integrations
APS Payroll Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Mobile Web |
Supported Countries | USA |
Supported Languages | English |
Frequently Asked Questions
APS Payroll Customer Size Distribution
Consumers | 0% |
---|---|
Small Businesses (1-50 employees) | 25% |
Mid-Size Companies (51-500 employees) | 50% |
Enterprises (more than 500 employees) | 25% |
Comparisons
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Reviews and Ratings
(54)Attribute Ratings
- 9.7Likelihood to Renew6 ratings
- 9Availability1 rating
- 9Performance1 rating
- 9.5Usability4 ratings
- 6.8Support Rating5 ratings
- 9Online Training1 rating
- 9In-Person Training1 rating
- 8.7Implementation Rating4 ratings
- 8Configurability1 rating
- 9Product Scalability1 rating
- 8Ease of integration1 rating
- 9Vendor pre-sale1 rating
- 9Vendor post-sale1 rating
Reviews
(1-25 of 36)Oversold and underdelivered
- Payroll functions well.
- The online time clock works well.
- PTO and sick time requests and balances work well.
- Implementation was far behind schedule.
- The journal entry created by APS for payroll has never worked.
Realistically Happy APS Client Customer!
- The integrated database for all aspects of the system helps to eliminate having to enter and exit multiple sites and keeps administrative efforts more streamlined.
- The dedicated support help at both APS Online and also APS Hire is fantastic!
- I appreciate having a dedicated project manager with all new locations added because that allows me to be sure that the creation and implementation of a new payroll [are] done consistently and also gave me a contact with questions/concerns outside of simply reaching out to the dedicated helpdesk support group with questions that are more specifically related to organizational growth.
- My sales representative is always 'checking in' with me and that lets me know that our business is important to APS!
- I have had some issues with emails not populating on the user end for applicants which creates some 'glitches' in smooth applicant hire to onboarding to export.
- It did not seem that in being introduced to the APS Hire product that enough was stated in clear enough terms to understand that unless my organization paid job boards outside of APS that our postings would not have [the] opportunity to 'headline' and our job openings were not always easily found by our prospective employees.
- We've worked with part of the customer service and engineering group to help the system to support employees working at multiple locations (under separate EIN) than what the system was initially built to support. However, there are still some parts of the employee record that do not naturally transfer when a new record is built for the employee in a new payroll that could use some additional 'tweaking'.
APS Rocks
- Client Service
- Ease of use-software
- Well thought-out software design
- Simple, but powerful
- Some custom reporting is difficult
- When you hire a candidate some of the documents like the resume and offer letter do not move into the employee record.
APS an Affordable & Quality option for Small to Mid-Size Companies
APS Hire I would rate as a 5 out of 10. It is a very glitchy system and has very limited options. eSelfServe is a good system that I would rate 9 out of 10. It has all of the necessary options, but it is also very easy to navigate. Overall I feel that APS is good system for a small to medium size company, but can be outgrown due to the lack of depth and efficiency it needs for a larger company. The cost is affordable which is also a factor in why you may choose it versus other options that are better quality.
- Navigation of the program is simple and easy.
- Affordability
- eSelfServe is easy for employees to operate and for managers to track employees time.
- Modern aesthetic and look.
- Onboarding is fully customizable.
- More robust HR reporting options and better customized report building.
- Be able to have multiple recruiting pipelines that are tracked.
- Less glitches in APS Hire. Especially with sending onboarding emails and applicants not being able to open them.
- Better file feed communications and auto-updating to save time and add efficiency to processes.
My APS Review
- New hire implementation.
- News distribution and postings.
- Employee reporting.
- Recording training, this is tedious as you have to put it in individually and cannot put in a class of 150 all at once.
- Onboarding, there is no onboarding program in APS.
My APS Review
- APS takes care of payroll taxes when I process payroll
- APS allows one place to see everything going on with an employee
- I have used some other systems that had more functionality, so it would be nice if a few more things were available, more frequent upgrades
- The system times out too often and I have to enter my login information each time
I would like to see APS remember my login information and not stay logged in longer on a daily basis.
APS Review
- Costumer service is fantastic
- The system has been pretty customizable for what we need.
- Easy to use
- The system seems to throw glitches sometimes, not allowing things to save properly.
New to APS
- APS OnLine is a great end user product and very easy for our employees. They have quick access to all their information, their accrual balances, hours worked, etc. They are able to enter their time off requests in the system. Although our prior system had these capabilities, employees had difficulty accessing system. If they couldn't get in, they couldn't use it. More employees logged on to APS in the first two weeks of use than in the prior three years with former system.
- Integration - Data is real-time. When you enter information in one area of the software, it is immediately present in the rest of the system. No waiting for overnight interface. Change log provides backup for any changes that have been made as well as safeguards in the approval process.
- Administrative ease - The system is very straight forward, logical, and easy to operate from the administrative end. [There is a] designated representative to address questions as they arise. No sitting on hold.
- Reporting - We have six different business units and the reporting is separate for all three. Most reporting I do requires information from all business units so am running six reports and then copying and pasting to get the report I need.
- Multi-state taxes - We have a number of employees who live in New York and work in New Jersey. APS OnLine is designed to accommodate one state withholding so ability to have "worked in" state and "lived in" state taxes withheld went away. This was a shortfall.
- The Carrier connection setup took much longer than expected. After a year, we are still having some issues with some items transferring over to the GL.
- The CA overtime calculation does not calculate after 8 hours per day, only on the 40 per week so we override each week.
- Reporting - when running Benefit reports, it recognizes employees who formerly carried the plan but may have dropped it. To get around this, we have to delete off the employee's record so the history is not readily available.
Best Payroll System I have ever used!
- Ease of use of software
- Intuitive step by step process for processing payroll
- Reporting is easily customized
- Nothing to complain about!
APS is a great choice!
- Their customer service is fabulous. They are always very friendly and quick to answer questions.
- Their website is easy to navigate. There are also customizable screens for faster navigation to items used more often.
- Very easy to edit and add information about employees.
- I would like to see a totals column on the page where I enter hours. For example "john" worked 36 regular hours and took 4 vacation hours. I would like a column showing 40 hours.
APS is the best out there!
- Customer Service! I have worked with them through three implementations one for use and two for associated companies. Even though we are not a large company I always felt like there number one priority.
- Intuitive Software. I find the software easy to navigate and understand. You can tell the designers were experienced with payroll.
- The updates are great! They keep getting better over time.
- Their tax department is the weakest department. They are quick to respond but are not always right.
- The benefit administration still needs works. It will not accommodate all of our benefits right now or special enrollments.
- Some of the reporting can be inaccurate.
- Easy Set-Up process for new employees and terminating employees
- Powerful reporting options to quickly create and retain reports that can be modified by time periods, departments, positions
- Allows picture imports to be able to put a face with a name
- Updates regularly correcting minor bugs along the way.
- Friendly support staff
- System can get bogged down when a lot of users are reviewing/correcting payroll hours, such as "Critical Monday", the day managers go in and review/approve times from the previous 2 week period.
- I try to use on my Iphone 6 and IPad from home and am unable to run reports from those devices. I can see data in it's raw form but when you try to drill down, the device will not process the commands.
APS OnLine is the right one for me!
- I believe that the most important thing that APS OnLine does is provided by the people who help with the initial setups, training with explanations of how everything works and the continuing support that their staff provides. They are very competent in their respective areas and are a pleasure to work with.
- The actual payroll processing is excellent, especially with the ability of having online recording of employee clock-ins/outs and the ability to review employee timecards on a daily basis.
- The Human Resources Console is also a big win for us as we are not a large corporation and do not have an actual Human Resources department. Our accounting department employees must handle both the accounting function and the administration of the Human Resources benefits. Having the HR Console makes it much easier to keep track of the benefits and who is receiving them.
- I really don't have any complaints about APS OnLine. I had spent a lot of time reviewing several payroll services long before I decided on using APS OnLine. I am very satisfied that my decision was the right one for our organization.
The easy to use Payroll Portal
- Software Integration
- One on one support (Live Agent)
- Quick Response Time from support
- Nothing yet
Love is not a strong enough word!
- The report function has become a critical tool in our daily life. APS Online has really created a user friendly system to run reports and create reports.
- Customer Service -- every connection with APS Online has been great! We use the chat feature, submitted tasks, and contacted our manager. They are quick at resolving our issues and are so warm.
- New Hire wizard -- makes hiring a breeze!
- I wish the employee search bar was always open at top so I didn't have to go into the employee consul to search for an employee.
- As much as I love the report manager, I wish the report builder would allow me to have access to ALL of my information to write a report. As it stands with the 5 main topics, I may have to run two reports to get the information that I need.
- ACA reporting is helpful but I wish the FTE report would downloadable as a CSV or Excel file.
I have been thrilled with the Customer Service. I am giving the attention that gives me the confidence that I have a team behind me that wants me to succeed. I love the boutique feeling with APS. I feel like I've joined an exclusive club. We as an organization haven't looked back!
Get the payroll done fast and easy!
- We do not have to deal with awaiting the arrival of paychecks through FedEx or UPS, which includes an extra expense. We print right here in our office, when we are ready.
- Should we need to print an employee's check early, that is easily done as a miscellaneous pay check. And it is recorded as such for that employee.
- We do not have to worry about payroll taxes as APS Online takes care of it and they send us a report.
- I can't find a weakness. The customer support is there - even with simple things as well as any difficulty we may have in house. APS Online works with us!
- The employees at APS have always responded in a timely manner when I have questions or issues to address.
- When I am experiencing difficulty with the system and unable to resolve on my own my account a representative will take care of it on her end and follow up to make sure the problem doesn't continue to occur.
- A lot of items are manually entered especially in the time and attendance system. If the payroll system could automatically pull from time and attendance that would be great.
- It would help if the Tab or Enter key would take you to the next entry where you could begin typing without having to backspace the keys to the beginning of the box.
APS OnLine - its too easy to not use it.
- When we have a question or an issue that arises, our account manager with APS is a phone call away. They are alway helpful and friendly and help find an answer and a quick solution to our issue.
- In my experience, I haven't seen any issues that can be improved on.
Functional software with personal service
- Still has a dedicated personal support staff with broad product knowledge.
- They do not release a feature until it has been fully vetted - much fewer bolt-on solutions.
- Has embraced third parties (brokers, CPAs) as partners in using the platform.
- Benefits Administration has pockets of plans that it cannot accommodate (age banded medical, benefit banks, etc.)
Growing Ambitious Company? Read this Review.
- It's fast and intuitive. Our previous contractors were ADP and Paychex and neither were intuitive. Our payroll runs have less errors now than with previous vendors. Payroll prep time is down from 5 hours with ADP to 2 hours with APS for the HR Manager.
- The limiters are great. I'm always afraid of that error that no one caught. Let's assume that you add a $200 limiter to overtime. Any time that a staff member is about to receive more than $200 in overtime for that pay period, a red flag goes up for the HR manager to double check.
- We have 3 programs in public schools that block certain ports. APS has a 2nd feature using GPS so that staff can only check in for their shift while they are in the designated GPS range. Great for someone who has to report to a remote location. Just add the GPS coordinates and they can't check until they get to the project.
- Stratus Time lets you quickly scroll through the entire staff list. The APS system has an extra step. A small issue.
- Stratus Time lets you create a template for a salaried staff and simply add days with that template. APS requires a hand created entry for each checkin
APS is our to go to software
- HR Function
- Payroll setup
- Tax reporting
- Maybe a better discount for us non-profits
APS Review
- Customer service
- Seamless payroll process
- Customized reporting
- Time off tracking is horrible
LARGE ENOUGH TO MEET YOUR PRESENT AND FUTURE NEEDS WHILE SMALL ENOUGH TO KNOW YOUR NEEDS!
- Main thing: The thing that I find so helpful are the people who work at APS. I like the friendliness of the local (Shreveport, LA) staff and the quick turnaround to problem solving. They communicate!
- The payroll program is easy to use, easy to correct with a user friendly viewing format.
- Report writing program is very user friendly to technically challenged people like me.
- I like the ongoing updates that APS is doing.
- I have been disappointed in the communication between the programming department and its clients. I'm very impressed with the representatives such as Georgia, April and team, but not pleased with the turnaround time on solving issues. There was very little communication and only when I started the communication was there a reply.
Give it a try
- Report Generator - Allows you to custom build reports
- Documents Management - Allows you to link company wide documents to eselfserve for employee access. This helps to make sure that your employees are always using the most current forms available vs emailing and saving forms to the computer.
- I do not have any suggestions at this time.
New to APS but like it so far!
- The customer service with APS has been exceptional.
- The transition from another payroll provider to APS Online was seamless.
- The actual processing of the payroll was easy.
- A suggestion would be within the payroll module - it does not automatically calculate the hourly rate for a salaried employee. The calculation must be done manually and entered into the system.