Overview
What is Airbase?
Airbase headquartered in San Francisco offers a cloud-based accounts payable and spend management solution, and combines a pre-approval system with corporate cards, allowing users to manage the entire AP spend process in one place.
Theoretically a good system if issues with entities could be resolved.
Love for Airbase
User Review
Airbase solves multiple AP pain points in one easy to use platform.
Easy to use expense system!
Airbase has been a breeze!
Airbase is simple and easy to use
Expense reimbursement reviews and approvals have been smoother thanks to Airbase
Airbase has easy to use UI and is a quick to process expense tool for the win!
Easy interface to request a card with Airbase
Utilizing Airbase's virtual credit cards has significantly transformed our approach
Airbase is a great tool - I'd buy it again
Airbase = Easy
Airbase helps you to better manage your business.
How Airbase Differs From Its Competitors
Automation and Guided Procurement
Automation and Guided Procurement
Automation and Guided Procurement
Automation and Guided Procurement
Automation and Guided Procurement
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Customizable Approval Policies (17)9.090%
- Payment Status Tracking (17)8.787%
- Payment Audit Trail (16)8.686%
- Financial Document Management (16)8.181%
Reviewer Pros & Cons
Pricing
What is Airbase?
Airbase headquartered in San Francisco offers a cloud-based accounts payable and spend management solution, and combines a pre-approval system with corporate cards, allowing users to manage the entire AP spend process in one place.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
29 people also want pricing
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Webexpenses is a global provider of online expense management software to businesses of all sizes across 70+ countries. The software is used across all industries, including retail, finance, technology, construction, and not for profit. Features of the Webexpenses desktop and mobile app include…
Features
Payment Management
Features that allow for the management of payments across various forms of finance/accounting software.
- 9Customizable Approval Policies(17) Ratings
Policies for different types of approvals can be customized, sent to multiple approvers, automatically approved, etc.
- 8.1Financial Document Management(16) Ratings
Invoices, expense reports, and associated documents are stored within the platform for any future needs.
- 8.7Payment Status Tracking(17) Ratings
Tracks what stage payments are at in the process, from approval to receipt.
- 8.6Payment Audit Trail(16) Ratings
Allows admin users visibility into the entire payment process, from receiving the expense claim or invoice to the payee receiving payment.
- 8.3Duplicate Bill Detection(15) Ratings
Detects duplicate invoices or expense reports to prevent double payments.
- 7.5Advanced OCR(14) Ratings
Automatically imports information from invoices, receipts, expense reports, and other scanned documents into the platform.
- 8.2Electronic Funds Transfer(14) Ratings
Funds can be transferred via EFT as opposed to paper checks.
Accounts Payable
Features found in accounts payable software products
- 8.5Automated Accounts Payable Processes(16) Ratings
Accounts payable processes are automated based on pre-determined workflows.
- 8.5Vendor Management(15) Ratings
Holds information related to vendor terms and contracts.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Airbase?
Airbase is a procure-to-pay solution that blends enterprise capabilities with a simplified user experience.
Key Benefits.
With Airbase, mid-market to early-enterprise level companies streamline complex approval and accounting processes for all non-payroll spend while ensuring employee adoption across the entire organization.
Workflow management.
Navigable complex approval and accounting workflows with configurable, no-code workflows.
Time and cost savings.
Eliminates unnecessary spending, saving time and resources, and reducing the time to close.
Comprehensive product suite.
Any or all products can be integrated—Guided Procurement, AP Automation, Expense Management, and Corporate Cards—to meet current demands and future scalability.
Compliance and collaboration.
Integrations with adjacent business systems directly or via an open API mean all stakeholders can work with their existing tools.
Airbase Features
Accounts Payable Features
- Supported: Automated Accounts Payable Processes
- Supported: Vendor Management
Payment Management Features
- Supported: Customizable Approval Policies
- Supported: Financial Document Management
- Supported: Payment Status Tracking
- Supported: Payment Audit Trail
- Supported: Duplicate Bill Detection
- Supported: Advanced OCR
- Supported: Electronic Funds Transfer
- Supported: PCI Compliant Security Measures
Airbase Screenshots
Airbase Integrations
Airbase Competitors
Airbase Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Supported Countries | United States |
Supported Languages | English |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(49)Attribute Ratings
- 8Likelihood to Renew1 rating
- 7Availability1 rating
- 8Performance1 rating
- 8.1Usability8 ratings
- 8Support Rating2 ratings
- 9Online Training1 rating
- 8Implementation Rating1 rating
- 8Product Scalability1 rating
- 7Ease of integration1 rating
- 8Vendor pre-sale1 rating
- 8Vendor post-sale1 rating
- 1Professional Services1 rating
- 8Contract Terms and Pricing Model1 rating
Reviews
(1-22 of 22)Airbase for Large Multi-entity users
- GL Integration
- Vendor Management, including 1099s
- Virtual Cards
- The prefund requirement for corporate cards is burdensome for a multi-entity company.
- Many of the pages require you to view one entity at a time, which is inefficient when managing many different entities on a daily basis.
- There is no ability to assign an expense to a different entity, other than the entity the card is assigned to. When you have employees that travel to multiple sites, their expenses must manually be allocated on the back end.
- Approval workflow.
- Scanning invoice and adding in the details.
- Currency conversions.
- Im based in SA, and im not able to upload or process invoices in other regions, which is problematic as I need to process for the USA region.
- I'm also not able to create a Virtual card for payment outside of my SA entity.
Love for Airbase
- Sharing virtual cards across the organization
- Tracking limits preset per card
- Tagging transactions for easy categorization
- Easy import of receipts from the mobile app
- The web importer for receipts often crashes on me
User Review
- Approval process is clear and comments between submitters and approvers is useful and easy to navigate
- Required fields, like tagging, and selectable dropdown options are clear
- Its easy to load receipts from your phone or computer
- In desktop mode I can't see the full text of any of my reimbursements. The middle white box on the "Reimbursements" screen, which has the list of open expense requests, is extremely narrow. I can't see more than 5-6 characters of the "Merchant" field to see what each of my expenses are. This seems like an easy UI fix?
- Its not easy to go back through previously submitted reimbursements to see if I am missing any submissions. Would like to be able to filter or group expenses by "Purpose" (i.e. separate work trips)
- Button to Archive receipts in Mobile is hard to find
- After submitting expense in Mobile, its not clear what the easiest way to move on to submitting the next receipt is. It only lets you see the expense you just submitted.
Airbase solves multiple AP pain points in one easy to use platform.
- Expense management.
- Reimbursement.
- Vendor payments.
- Amortization of prepaid expenses.
- Reporting of prepaid expenses.
- Check payments.
Easy to use expense system!
- Uploading receipts is seamless and easy! I hardly ever have issues with this and the doc reader seems to work very well.
- Being able to see who needs to approve my reimbursement requests and adding notes/comments to reach out for questions or bump them as a reminder is a great feature.
- Email notifications are helpful and timely of knowing when an approver has approved my reports.
- I think it could be valuable to have an option to transfer approved funds over a day or two faster from a reimbursement request. I know there is a higher cost for ACH transfers but maybe some people would opt in for a small fee?
- I noticed the date it says I should expect to receive my funds from an approved request seems incorrect sometimes.
- When submitting mileage expense reports, I noticed sometimes the route it gives me is not accurate to the route I took. It would be great to be able to modify the route (maybe similar to the google maps routing UI) so we could get reimbursed the proper amount.
I think it just needs some minor improvements to reach the level of other expense applications but I know this is a growing company, so with some more time I'm sure I would give them a 10/10 rating.
Airbase has been a breeze!
- Intacct Integration.
- Card Spend Management.
- Approval Policy Management.
- Pre-funded/load management.
- Timeliness of bill payments.
- Customized reporting.
Airbase is simple and easy to use
- Easy to use
- Clean UI
- Approval processes
- I wish it was easier to delete cards no longer in use
- Very good system for bill processing
- Expense reports easy to use
- Virtual CC easy to create with proper approvals
- More international payment features would be helpful
- easy to use UI
- mobile app uploading of receipts
- auto scan of receipt for name of vendor and amount
- sometimes it will say that my receipt reimbursement request is finished when it still needs additional uploads
Easy interface to request a card with Airbase
- easy interface to request a card
- easy to request a new card
- spending view
- reminders on spending
- direct comments sent to owners
Utilizing Airbase's virtual credit cards has significantly transformed our approach
- Virtual Credit Card
- Reimbursements
- Bill Pay
- Reports
- Reconciliation
- Expense Reports.
Airbase is a great tool - I'd buy it again
- Automation
- Workflows
- Approval
- I feel that the mobile app sucks
Airbase = Easy
- App UI
- Easy of uploading
- viewing transactions
Airbase helps you to better manage your business.
- Creates the amortization entries and automatically processes monthly interface with the accounting system.
- Uses technology that reads and transcribes the uploaded documentation to reduce the time spent typing the information.
- Ensures the POs, invoices, and employee expenses approval routing as internal and external regulations require.
- The Airbase Invoice date syncs with the accounting system's current month date if the previous month is closed.
- Split expenses and attendees' departmental expense recording. We are currently collaborating with Airbase for a different look and applicability of this functionality.
- More filters to be added into the report creation and export.
Airbase! We love it.
- The accounts payable function is the best. From approvals to actual bill pay, it is super easy to use and set up.
- We love the GL integration into NetSuite - saves us tons of time in reconciliations.
- Virtual Cards are awesome as well. It takes seconds to set up and immediately syncs to our GL.
- Biggest area for improvement would be the mobile app.
- Additionally, I would love to see more work done with Inventory, Items, and POs for physical goods.
- Guided procurement is new for them and needs some refining.
2x Airbase User
- Automation of accounting entries.
- Visibility into spend.
- Handles all T&E globally.
- Cash back.
- Simplifies the AP process for all.
- Configuring international subsidiaries.
- Determining vendor payment method acceptance.
- Cost of simple procurement workflow.
- Working with Partner banks.
Airbase is a great Vendor and Spend management tool
- Vendor views including invoices, contracts, and payments.
- Approval paths for purchases that give the right stakeholders a say.
- Comments and tagging functionality in the approvals for when questions arise.
- I'm not sure if this is an Airbase limitation or how we set up it but more control over where the expenses get assigned in terms of departments.
Useful, support is attentive
- employee reimbursements
- managing subscriptions for an organization
- syncing with our quickbooks accounting software
- when one-time virtual cards are not charged to the max, they have to be removed manually by Airbase and I have to remove manually in quickbooks
- approvers Dashboard doesn't include their own credit card submissions in a place that is obvious
Consolidate 3 spend workflows into 1 and improve them all.
- User interfaces are intuitive, and I consider myself a superuser in Airbase despite not having any training.
- Making requests for spend is very easy and also versatile.
- Approval workflows are better than competitors.
- While I give a lot of praise for the approval workflows, they could be even better for our use case.
- I have bulk-uploaded receipts from a full year of software use, and only a few were assigned to the right transaction, so it seems there is room for improvement in the receipt-scan-pair functionality.
- I would love to see a "date entered into Airbase" or "date opened for your approval" for bills. Sometimes, I get nagged about several old bills that I need to approve, and I have to do research to find out that I actually could not approve them until the day before or something like that.
Airbase: Truly A Spend Solution That Works For Everyone
- Integrates well with our AMEX account for monitoring and controlling corporate card usage.
- Their reimbursement module is outstanding in helping us more quickly manage that process for our employees for things like mileage.
- Airbase support is top notch when we require additional assistance with the module.
- The user interface can be non-intuitive at first, requiring additional clicks to get places you need to go.
- Currently don't have ability to set up recurring payments; we have to submit individual expenses each month.
- Needs more rollup reporting for expense groups, such as all expenses associated with one trip.
Control Your Spend with Airbase
- We really like that virtual cards can be created for each specific vendor.
- It is super user-friendly and has been easy for our team to adopt; minimum to no training required!
- It would be nice to have a mobile app as nice as the web app.
- We would like to see Airbase evolve into a product that can help manage the entire purchase cycle, not just the purchase request.