Ideagen Quality Management vs. SAP Responsible Design and Production

One example of where the quality management system, document module excels for us is the loading, distributing, and acknowledging documentation. We are easily able to load SOPs, guides, and policies for staff to read and then sign to state that they are aware of the contents of the documentation. This is crucial for our laboratory as we need to know if staff are aware of the Health and Safety practices and policies within the laboratory.

Incentivized

Scenarios where a company needs to have a lot of visibility and control over the materials it uses for manufacturing, companies that are generators of polluting materials and companies that need to manage different EPRs in different countries. It is perhaps less useful for smaller companies whose sector is not related or involved in waste management and who do not have much volume or presence abroad. These may be able to cope with a customised development that contains their costs.

• Support - the product has great phone and email-based support from a team of knowledgeable people
• Customisablity - the product lets you build custom workflows, has a high level of granularity on permissions, etc.
• Robust and reliable software- the software is dependable once set up

Incentivized

• Helps us redesign packaging for cost and waste savings.
• Reduces industrial waste, ensures timely delivery and decreases global carbon footprint.
• Helps us better optimize our packaging which leads to product longevity.
• Overall it gives us an edge in EPR compliances due to its versatile approaches.

• The training module is basic. If your training program is more complicated than simple onboarding training, then the Q-Pulse training module will be a bit of a challenge. It's not impossible to use, but there are better programs out there. I understand though, that this is an area that is being improved on soon.

• On the subject of our Business, we need to have Ecovidrio (Ecoembes) declaration included in RDP, as soon as possible. It is urgent for us.
• The features feed for uploading information to the RDP should be more streamlined and user friendly
• I would also improve the data quality part, it doesn't really make it clear where the problem might lie.

Q-Pulse QMS is totally integrated into our organization now. It does the job nicely and to change it would cause unnecessary disruption to our operation.

As declarations will be incorporated, we will be able to have the data of all of them in one place, which allows us to be agile and save time and costs.

The Q-Pulse QMS client works great in our organization within the head office as the server is hosted on-premises. Remote locations connect in through Citrix, which reduces the usability. However, Q-Pulse QMS is currently transitioning to a web-based model, which will remove this problem. Once the system is fully web based, then this will no longer be an issue.

SAP Responsible Design and Production needs regulatory alignment.

Incentivized

The support team for Q-Pulse QMS is fantastic. Ideagen has invested a lot in this area, opening offices all around the world. Q-Pulse QMS product managers are also very responsive to requests and improvement suggestions. Ideagen also hosts annual conferences, which bring their customers together where ideas can be shared and we can meet the people developing the program.

A lot of users find it difficult in using software such as MTeams and MS SharePoint when compared to using Ideagen Quality Management (Q-Pulse). Ideagen Quality Management (Q-Pulse) allows you to keep a better audit trail in my opinion. It allows me to know who has read and acknowledged the document, who has approved the document and who has even distributed it.

Incentivized

These are some of the other Risk Management softwares known of. Although these solutions may not match SAP's offerings as an entire package (as just focusing on the Risk management side for this question) and not fully knowledgeable to their capabilities but SAP Responsible Design and Production provides a reliable system that performs well and provides the data analytics we require.

• Hard to quantify in numbers., but Q-Pulse QMS has provided a large increase in regulatory compliance. Regulatory and customer audits routinely return positive results and compliments to Q-Pulse QMS.

• It helped us to monitor impact of global regulations on our new product
• It helped us to manage the product packaging data
• It had a positive impact only, no negative points till now

Incentivized