Overall Satisfaction with Ideagen Quality Management
We use this product to underpin all of our radiotracer production compliance requirements (10-20 users). Documents regarding production, change controls and risk assessments are all stored within Ideagen Quality Management's document database to ensure we have a consistent auditable document trail. Ideagen Quality Management has a high level of customisability and very granular permissions which means we could make it fit around our processes.
- Support - the product has great phone and email-based support from a team of knowledgeable people
- Customisablity - the product lets you build custom workflows, has a high level of granularity on permissions, etc.
- Robust and reliable software- the software is dependable once set up
- Antiquated configuration methods, text files with no real streamlining
- Very unintuitive user interface, not 'pick up and use' software
- Poor mobile and website versions on our version (7.1.4)
- We aren't a profit lead unit but the software has so far given value for money.
Do you think Ideagen Quality Management delivers good value for the price?
Yes
Are you happy with Ideagen Quality Management's feature set?
Yes
Did Ideagen Quality Management live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Ideagen Quality Management go as expected?
Yes
Would you buy Ideagen Quality Management again?
Yes