Likelihood to Recommend Well suited for Big organizations where recruitment is a daily task. Understanding of Greenhouse workings is simple and it is not difficult to train people who use it for first time. Greenhouse is less appropriate if you are looking for sharing offer letters or doing employee onboarding. Did not had a great experience in doing that
Read full review VidCruiter is best suited for those that want to be paperless and go the digital route. VidCruiter gives the option to record the live interviews so they remain on the platform if we ever need to go back to review. In my opinion there is not a scenario where this is not appropriate, because if you don't see a function of interest, VidCruiter will consider creating it or figure a way to make it happen for you
Read full review Pros Customization of interview plans, questions, interviewer roles for multiple positions Manages efficient and timely candidate, hiring manager, and interviewer communication Integrates with other tools needed in the hiring process such as sourcing tools and onboarding systems Provides analytics and reporting to allow for data insights and process improvements Provides an Onboarding feature that makes the hiring cycle seamless from first interview to hire date Read full review VidCruiter is my first Applicant Tracking System but it was still relatively easy to set up exactly to our needs and there was lots of support over email and the phone / internet meetings during the setup and after. It is easy to use and update too, no coding ability needed. The integrated video and live interviews are unique to VidCruiter and why we chose it over competing products. They are easy to setup and use and provide the HR staff with a much more personal feeling for who the applicants are. The auto rating of the applicants and their references along with the easy rating of applicant video interviews and any other data entered sorts applicants after what abilities are important to your company and makes it easy to start with the most suited candidates and work your way down. Read full review Cons Greenhouse Security is simple, but not that granular. For example, everytime new recruiter joins, we have to give them access manually one by one. There is no one click or an easy way to auto assign security unlike other systems that we use such as Workday. Greenhouse reporting is very lacking. Even though we are on the highest tier, we cannot extract data through this delivered feature. For example, scorecard custom questions. We have to do this through SQL. Greenhouse Audit Log is also lacking. It is not useful at all. We cannot even see what job info changed and who changed it even though we are on the highest tier now. Read full review Humanizing the experience for applicants Give more information about how the video will be used Clarity on deadlines for performance task The error message is vague ("Either you have withdrawn from this process or the deadline to complete this process has been reached") which one? You should know! Read full review Likelihood to Renew we are gaining more by in from our hiring managers and candidates seem to like the ease of getting us interview times etc
Read full review This is our first season of using VidCruiter or any ATS. We are very happy with the time saved and level of organization and clarity that using VidCruiter has provided. We have a ton of ideas for improvements for the next season, and the flexibility of the system, the easy setup and maintenance and the very responsive support from VidCruiter makes this easy.
Read full review Usability Greenhouse's user-friendly interface, efficient workflows, and integration capabilities with other HR tools make it a powerful tool for our company, helping us streamline our hiring and onboarding processes. With its customizable workflow and intuitive design, Greenhouse allows us to create a hiring process that suits their specific needs and requirements, without the need for extensive coding or technical expertise. Moreover, Greenhouse's integration capabilities with other HR tools enable us to centralise our hiring and onboarding data, making it easier to access and analyse applicant information, and reducing the risk of data loss or errors.
Read full review The system is easy and has built in explainers
Read full review Support Rating I have never needed to call Greenhouse for support. I am not the primary account holder, nor do I use Greenhouse enough to merit calling support. I delegate that responsibility to the Recruiting team. They have never mentioned any experience with Greenhouse technical support, either bad or good. I would assume that they would tell me if the support was poor.
Read full review 100% on point no matter what you ask
Read full review Implementation Rating I think we could have used more delivered functionality and less customized which now results in more maintenance
Read full review No issues at all with implementation, they have a strong process to follow and support you.
Read full review Alternatives Considered Tools appears very light to use. It does not take forever to load. the interface is very simple but capable, unlike many ATS's. The tools is Simple yet loaded with very useful functionalities that save a lot of time and expedites the processes. For different stakeholders, the tools works accordingly.
Read full review We selected VidCruiter over
Spark Hire mostly because of the ability to edit rubrics. In a world where equity is at the top, we must be able to rate candidates in a non-biased way and being able to edit the rubrics allows us to do so. We also through customer service was top notch at VidCruiter and decided to keep using it (we considered switching to
Spark Hire at one point)
Read full review Return on Investment Streamlined the hiring process and new hire time to value Increased satisfaction for hiring managers and sales account managers Allowed us to gain access to a bigger and more targeted talent pool Saved us time and helped us avoid things falling by the wayside by keeping things in one place and sending automated alerts Read full review It could be a great ROI for those who are able to manage daily When not in use, overall contract terms still apply. Does need a good amount of time invested in using. Read full review ScreenShots