Freshchat vs. JivoChat
Freshchat vs. JivoChat
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Freshchat | N/A | A solution to engage customers with smarter conversations on any channel, designed so support, marketing, sales, and even bots to have conversations at scale with customers. | $23 per month per user | |
JivoChat | N/A | JivoChat is a combined live chat, VoIP, and business messenging service that integrates with email, Facebook, or other tools via API to provide a means to conduct omnichannel communication with customers. | N/A |
Freshchat | JivoChat | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
| No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Freshchat | JivoChat | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
|
Freshchat | JivoChat | ||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Chat Analytics and Reports |
|
Freshchat | JivoChat | |
---|---|---|
Small Businesses | Gist Score 9.6 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Freshchat | JivoChat | |
---|---|---|
Likelihood to Recommend | 9.0 (25 ratings) | 9.0 (3 ratings) |
Likelihood to Renew | 9.5 (2 ratings) | - (0 ratings) |
Usability | 9.0 (1 ratings) | - (0 ratings) |
Support Rating | 9.0 (1 ratings) | - (0 ratings) |
Implementation Rating | 9.0 (1 ratings) | - (0 ratings) |
Freshchat | JivoChat | |
---|---|---|
Likelihood to Recommend | Freshworks Inc | JivoChat |
Pros | Freshworks Inc | JivoChat |
Cons | Freshworks Inc | JivoChat |
Likelihood to Renew | Freshworks Inc | JivoChat No answers on this topic |
Usability | Freshworks Inc | JivoChat No answers on this topic |
Support Rating | Freshworks Inc | JivoChat No answers on this topic |
Implementation Rating | Freshworks Inc | JivoChat No answers on this topic |
Alternatives Considered | Freshworks Inc | JivoChat |
Return on Investment | Freshworks Inc | JivoChat |
ScreenShots | JivoChat Screenshots |