Cirrus Insight vs. Mailshake

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cirrus Insight
Score 6.4 out of 10
Mid-Size Companies (51-1,000 employees)
Cirrus Insight integrates Salesforce with Gmail, Google Calendar, and Google Contacts. Instantly View Contextual Salesforce Information in Your Inbox. Save Emails & Attachments to Salesforce with a Click. Sync Your Google & Salesforce Calendars. Create & Edit Salesforce Records on the Fly. Customize Your Salesforce Workflow in Gmail. Add Google Contacts to Salesforce. Salesforce Tasks Integration. Salesforce Templates Integrated with Gmail.
$15
per month
Mailshake
Score 8.4 out of 10
N/A
Mailshake is a suite of tools for teams sending sales emails, including pre-written emails, follow-up scheduling and send controls, merge fields and customization / personalization, in-built monitoring, and both an API and Zapier integrations, notably with Gmail and Google Suite.
$50
per month
Pricing
Cirrus InsightMailshake
Editions & Modules
Starter
$27
per user/month
Closer
$45
per user/month
Rainmaker
$72
per user/month
Email Outreach
$50.00
per month
Sales Engagement
$99.00
per month
Offerings
Pricing Offerings
Cirrus InsightMailshake
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$500 per installationNo setup fee
Additional DetailsPricing based on annual billing.—
More Pricing Information
Best Alternatives
Cirrus InsightMailshake
Small Businesses
Mailtrack
Mailtrack
Score 8.1 out of 10
Mailtrack
Mailtrack
Score 8.1 out of 10
Medium-sized Companies
Mailtrack
Mailtrack
Score 8.1 out of 10
Mailtrack
Mailtrack
Score 8.1 out of 10
Enterprises
Groove, a Clari company
Groove, a Clari company
Score 8.6 out of 10
Groove, a Clari company
Groove, a Clari company
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cirrus InsightMailshake
Likelihood to Recommend
5.0
(22 ratings)
9.0
(9 ratings)
Likelihood to Renew
9.1
(1 ratings)
-
(0 ratings)
Usability
9.1
(1 ratings)
8.0
(1 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
9.1
(1 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
7.8
(3 ratings)
Implementation Rating
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
Cirrus InsightMailshake
Likelihood to Recommend
Cirrus Insight
For someone who uses both Gmail and Salesforce as part of their main role, this software is an invaluable connector for them both. Some of the features are also not Salesforce specific - such as the Meeting Scheduler, which has proved invaluable to me, and I would recommend to any Gmail user who frequently set up meetings (either internally or externally).
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Mailshake
Mailshake is great for cold prospecting and drip email campaigns. I do not think Mailshake is well-suited for hyper-personalized one-to-one emailing.
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Pros
Cirrus Insight
  • Log email to Salesforce. You click one button and it logs for you. This is easier than adding the BCC email address that Salesforce provides as a way to log email.
  • Track views and engagement on these emails. It's nice to know if the email was opened and if links were clicked.
  • Update quick fields in Salesforce directly from their inbox using Cirrus. This prevented reps from needing to click into Salesforce, wait for it to load, then update fields like the phone number or name.
  • If the rep did need to open Salesforce, Cirrus provides a quick button to navigate to the Lead/Contact/Opportunity page quickly.
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Mailshake
  • It has an email editor which is easy to use.
  • Email sequences are comprehensive in their functionality--all the options you would expect from a cold emailing solution
  • Campaign and List management are also good
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Cons
Cirrus Insight
  • Outlook for Mac could use some work as an add-on because it's hard to read sometimes on my laptop. It's not a sidebar, like the Windows functionality, so it's harder to read.
  • Doesn't always find an opportunity, even though I know it's in our Salesforce system.
  • Randomly shuts down and doesn't log in properly at times. I've had to remove and re-download more than once.
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Mailshake
  • Mailshake works only with Gmail/G Suite accounts.
  • The only option for customizing emails is in the CSV file. It would be great if there were a feature in the tool for this.
  • Missing starts about the total number of opens of an email (it is only tracked once).
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Likelihood to Renew
Cirrus Insight
It is the best google to salesforce integration on the market. support is incredibly responsive and very helpful. They are constantly adding new features, and the current feature set is well beyond anything else that is currently offered in the market
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Mailshake
No answers on this topic
Usability
Cirrus Insight
Very easy to use. Everything opens in a familiar interface right inside the google apps sidebar. It brings in salesforce records, so as long as you know google apps / gmail and salesforce you'll be all set. It's point and click.
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Mailshake
I found it pretty good - we were able to put email templates and campaigns together almost immediately. The reason I gave it an 8 is because if you want to edit those templates, the saving and making sure they were part of the campaigns was a little tricky and not intuitive.
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Reliability and Availability
Cirrus Insight
Haven't had a down issue in the almost 2 years I've been using the product. Support is also super responsive.
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Mailshake
No answers on this topic
Performance
Cirrus Insight
Pulls in salesforce data very quickly, and syncs very quickly.
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Mailshake
No answers on this topic
Support Rating
Cirrus Insight
No answers on this topic
Mailshake
Mailshake support is outstanding, and they provide an excellent knowledge base for its users. If you have any issues, they respond ASAP without delay.
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Implementation Rating
Cirrus Insight
The plugin is installed inside your internet browser as an extension/add-on. It can be found in most add on stores and is easy to install. Usually just a few clicks. It handles authorization for you once you sign in, and then takes care of all the rest. It couldn't be easier to get working right out of the box. You're up in running in less than 5 minutes.
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Mailshake
No answers on this topic
Alternatives Considered
Cirrus Insight
Yesware regularly sent me alerts that my emails had been opened by someone who I hadn't sent them to, from locations they couldn't possibly have been. I also don't recall its Salesforce activity logging working as smoothly, though I last used Yesware more than 12 months ago so my memory isn't as fresh as it could be
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Mailshake
For more advanced email campaigns, I use ActiveCampaign and the email sending provider because it gives more control and options related to the drip rules. Besides that, for simple campaigns that need to be followed up in a great, quick, and simple way, Mailshake is perfect from my point of view.
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Return on Investment
Cirrus Insight
  • Customer data is paramount and Cirrus Insight supports optimal data integrity.
  • Ease of capturing updated customer information and sales activity helps in forecasting, operational insight, etc.
  • Facilitates transition of sales opportunities by seeing a clear trail of correspondence and customer updates.
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Mailshake
  • Time savings by automating the lead generation process.
  • Improved open rates of email campaigns resulting in more conversations started and better ROI.
  • Professional approach makes our company and brand more reputable.
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ScreenShots

Cirrus Insight Screenshots

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