Overview
What is Yesware?
Yesware, from Vendasta since the October 2022 acquisition, is a service for salespeople that helps them close deals faster. An email service tracks email, templates responses and syncs to CRM.
Great for outbound campaigns - careful with your email domain health!
Say yes to Yesware!
I heart Yesware
Save time with templates and campaigns
Easy to use email template tool
Yesware keeps me on track!
Perfect fit for SMB trying to start and scale their Outbound efforts
Awesome for those who prospect a lot!
Email tracking and templates at its best!
Great value email engagement tool for smaller sales teams
A must have tool to improve sales results!
Yes to Yesware
Yesware's Email Tracking and Analytics Are A Must
Yesware is now an essential tool!
Great tool for tracking emails
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Reviewer Pros & Cons
Pricing
Pro
$19
Premium
$45
Enterprise
$85
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $19 per month
Product Demos
Demo Diaries: Ep 043 | "Training Your Sales Teams To Understand Their Buyers"
Live Demo of Yesware
Yesware Demo - PremedRevolution.com
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Yesware?
Yesware is a Vendasta solution since the October 2022 acquisition.
Yesware Screenshots
Yesware Video
Yesware Integrations
Yesware Competitors
Yesware Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(178)Community Insights
- Business Problems Solved
- Recommendations
Yesware is a versatile tool that has been widely used by various teams and departments within organizations. Users have found the product helpful in tracking email interactions, such as opens, clicks, and attachment views, to better gauge interest from sales prospects. It has also been used for mass communication and driving awareness and interest in products or services through outbound campaigns. Yesware's integration with Salesforce has enabled sales teams to track performance, manage leads, and automate tasks efficiently. Additionally, users have appreciated the insights provided by Yesware, allowing them to make data-driven decisions and improve their email content and subject lines for better engagement. Overall, Yesware has solved the problem of structuring and streamlining outreach efforts while saving time for sales representatives through its automation features and analytics capabilities.
Users commonly recommend Yesware for managing emails and sales purposes. They advise giving it a try as it is easy to set up campaigns and valuable for selling. Users find Yesware easy to use and a great tool, although they have encountered challenges with scheduling and attachment tracking. The ability to track emails sent and open rates is highly appreciated. Yesware is recommended for follow-ups, recaps, and prospecting, especially for sales purposes. Users suggest utilizing as many features as possible for insightful analytics and recommend providing feedback for product enhancements. Not using Yesware is seen as a missed opportunity, as it is efficient, effective, and productive for email communication. Users consider Yesware worth the money for tracking and responding to email messages. It is also recommended for tracking receipt of emails without read receipts, high volume email communications, leveraging templates, and B2B sales. Users mention the convenience of Yesware in tracking emails and setting up reminders for follow-ups. They plan to keep using Yesware as they have not found any other solution that comes close to its UX and functionality for Gmail users. Users advise starting with small campaigns and gradually increasing the number of emails.
Attribute Ratings
Reviews
(1-25 of 62)- Organize campaigns.
- Track email opens.
- Save templates for commonly used emails.
- False tracking notifications on link clicks.
- Sending all emails immediately can hurt domain health.
- Deeper connections with phone or LinkedIn.
Say yes to Yesware!
- Tracks email open rates
- Tracks click rates
- Mass email campaigns
- Organizational tool
- Being able to send mass flows, need better interface
- Inserting images in emails, sometimes doesn't show up
I heart Yesware
- Sales resourcing.
- Lead tracking.
- Lead scoring.
- Better understanding or email forwards.
- Tie-in/integration with Active Campaign CRM.
- Bulk billing.
Save time with templates and campaigns
- Email templates
- Customizable merge fields
- Better logic with recipient emails in campaigns
- Editing campaigns can be clunky
If a recipient replies from an email alias, they won't be removed from the campaign, which has caused communication issues for me in the past. If this could be addressed, the campaign tool would be nearly perfect.
The nature of templates and campaigns lends itself to be tricky to use as a team if you want to modify or personalize the templates. But for quick emails that need to have the same messaging, the Template tool is super valuable.
Easy to use email template tool
- Simple to use
- Templates
- Email tracking
- Campaign sending
Yesware keeps me on track!
- Campaigns
- Touch cadence
- Tracking
- Email opens are not always accurate
- Campaigns can sometimes be thrown off with auto-replys
- Email tracking.
- Sequencing.
- Campaigns.
- Pre and Post Sales Support.
- Occasional Lags for email templates.
Wherein we had specific problems we wanted to solve.
-We needed a solution for a smaller team within our bigger sales team.
-We needed a solution to be easy to use point and click and did not require any setup.
-We needed to have a better solution to YAMM.
Awesome for those who prospect a lot!
- Track opens
- Tracks clicks
- Dashboard
- Some companies have the ability to block the tracking, would love for Yesware to be able to get around this
- Integrates with Outreach but why then two solutions?
- Make sure you don’t have internal toggled on because it can confuse you as to who opened or clicked.
Email tracking and templates at its best!
- Email tracking
- Email templates
- Mail merges
- Not a fan of the transition to campaigns from mail merges. The idea is a good one but in practice it is much more clunky and often causes mistakes.
- I would love for templates to be smarter. Give the option for if-then templates.
- colleague tracking is annoying because it cannot specify which recipient opened the email if you sent to multiple colleagues.
- Email Deliverability
- Mail Merge Personalization
- Email Analytics
- The ability to unwrap iframe embeds on email (e.g. if I send a Vimeo link over email, have that video thumbnail show and link out to a video)
- Removing recipients from a campaign. If my ruleset is to remove a contact from a sequence after he/she replies, sometimes a person will reply from another email and Yesware doesn't recognize it. (e.g. if I add jeff@amazon.com to my campaign and jeff.bezos@amazon.com replies to my thread, Yesware will still send an email to jeff@amazon.com unless he is manually removed)
A must have tool to improve sales results!
- Provides insights on which subject lines are resulting in the highest open rates
- Allows us to send proposals or any attachment and get granular data as to how many times it was viewed, how long they viewed a particular slide, etc.
- Track engagement
- Sending to multiple recipients: No insights as to which specific individual opened, clicked, etc
- Can’t track for some organizations that block the ability to do so (not really something Yesware can control)
- Direct dials from email inbox
Less appropriate for internal tracking (sales people don’t care to see who viewed something if sending internally)
Yes to Yesware
- Email open tracking.
- Links in emails clicked.
- Emails forwarded.
- Integrations.
Yesware's Email Tracking and Analytics Are A Must
- Email Tracking Notifications
- Create and Consolidate Templates
- Providing Email Analytics
- When you forward an email to a coworker, it marks it as if a client opened the email (skews data)
- CRM Integration
- Limited Fonts
Yesware is now an essential tool!
- Email open tracking.
- Templates are great.
- The overall user interface is not the most intuitive visually.
Great tool for tracking emails
- Email tracking
- Reporting
- Sometimes shows a false ‘message has been read by the receiver‘ because they use a firewall.
- Should be able to use it seamlessly on mobile phone.
Good for smaller teams
- Sharing templates was relatively easy with the platform.
- Controlling mass email sends - it is an easy setting to toggle on and off so that people can or cannot send emails to a mass distribution list.
- Sharing templates with specific groups - this is something Yesware did well where you could designate specific folders for templates which made it easy for the team to find the most relevant templates.
- Salesforce integration - this left a lot to be desired and reporting between the two was pretty non-existent.
- Reporting - This is a massive issue because the reporting was not only difficult, but a lot of data was lacking in terms of being actionable.
- Limited functionality for cadence creation. It was more used for templates, which made it hard for the team to use to maintain engagement.
Give Yesware a shot!
- Email tracking.
- Campaign management.
- Make the campaign builder more user-friendly.
- Improve LinkedIn sync.
Yesware is a solid buy
- Drip campaigns.
- Email/attachment tracking.
- None that I can think of!
Volume-based emails with a personalized touch!
- Email tracking - Excellent accuracy when providing location/time opened.
- Mail merge - Easily send hundreds of target email campaigns and track opens + link activity.
- Limited font styles in mail merge campaigns.
- Unable to track if the email was opened by a firewall (some emails pop automatically so it is hard to gauge if emails popped within a few moments of sending are actually by the user).
Say Yes to Yesware
- Yesware makes it really easy to understand if a prospect is responsive or ignoring you.
- Yesware is a very simple interface and user-friendly.
- Yesware allows you to write emails to prospects and effectively schedule them out.
- Yesware does lag when trying to schedule emails.
- If you forward your emails to colleagues it counts them as people opening it.
- Yesware templates when saving them don't always save on the first attempt.
Yesware is a must have for every team
- Mass emailing
- Salesforce integration
- Templates
- Data tracking
- Sharing templates
- Performance metrics
- Open and click rates
- Campaigns could sync better with CRM
Yesware is great for small teams & strategic outreach
- Reminders.
- Templates.
- Keeping track of emails sent.
- Not as robust as its competitors.
- The sequencing can be challenging and rigid.
- Does not integrate with Gmail as smooth as it should.
Great for sales, but needs some work
- Immediate notifications.
- Allows you to track when an attachment was opened.
- Allows you to create templates.
- Attaching files to Yesware has to be done one at a time. Very time-consuming.
- The notification for when a person opens an email isn't always accurate.
- The templates are very janky and take time to format.
YesWare will get the job done for most.
- Email campaigns. I found YesWare very easy to run targeted email programs with good tracking mechanisms in place, even for the free version.
- Templates. This is very helpful for junior SDRs or AEs to be able to leverage what others have used and not recreate the wheel every time.
- Simplify building campaigns. The templates are great and it inspires collaboration across the internal teams. That said, there is always room for improvement on targeting audiences and maximizing the tool.
- Campaigns will erase if not saved ASAP. Had this happen numerous times and there was not an autosave and if you hit the wrong button the entire campaign would disappear.
Yesware is helpful
- Yesware does a good job on keeping analytics of the emails. Information that can be very useful for sales.
- A very timely alert of when emails are being opened.
- It does a great job organize email templates and making them very easily accessible.
- Yesware informs me when I open my own prior emails, which can useless and misleading