Item: ZoomInfo Sales
Rating: 3
Author: Verified User

Overall Satisfaction with ZoomInfo

Use Cases and Deployment Scope

The full organization and sales [uses it]. Organization charts, contact information, LinkedIn connections, places all information in a single point contact for all of the company. It is very helpful to know who you are reaching out to you, prior to speaking with them.

Pros and Cons

Pros

Easy & continuous updates captures
Simple Integration
Quality
Quick lead generation
Quick list for potential leads

Cons

Linking
Reports
Cant search by records with Linkedin handle
Uploading data
Pop ups are hard to close
Lack of some filtering options

Return on Investment

Incorrect emails
Missing infor for contacts
Monthly caps
Expensive
Integration with Salesforce was not able to be completed easily

Alternatives Considered

[Stacks up] ok. I prefer Salesforce and Insightly as they are more customized to our direct needs, quick detailed searches to find leads for our customers.

Other Software Used

Adobe Acrobat Reader DC, Insightly, BidGenius

Likelihood to Recommend

A one-stop software to store all leads/orgs for quick references. Massive database, easy to use and ehancement to easily backfill past database contacts. Great for finding potential leads for our customers and reps in our choosen industry.

ZoomInfo Sales Feature Ratings

Comments

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Colbie Blaisdell
(Vendor Representative) commented 3 years ago
Hello, Thank you for your review and feedback. We value what you have to say and some information we can share with you! First off, we are sorry to hear you have a negative experience with us. We are constantly working to improve our platform to meet the needs of all our customers. We are happy to hear though that you entire sales team is utilizing us and enjoying the huge database of data we have as well as the organizational charts to help see hierarchy. Would love to connect you with our product team to further discuss your cons you mentioned. As I mentioned previously we have done extensive work not only on our offerings but also with your experience in product as well. If you could email me at colbie.blaisdell@zoominfo.com, we can get something scheduled. Thank you , Colbie Blaisdell, ZoomInfo Customer Advocacy Team

Review 101