A perfect solution for integrating all your Zoho apps
March 11, 2020

A perfect solution for integrating all your Zoho apps

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Flow

We use Zoho Flow to connect our other Zoho apps to run automation and workflows. Zoho is a highly customizable solution and any of their apps have "developer" capabilities, however, for a non-developer, Zoho Flow is a perfect option. For example, we can configure a Zoho Flow for when an entry is made into a Zoho Creator record an invoice is automatically created in Zoho Books. We've been very satisfied with this solution.

Pros

  • Works with all other Zoho apps to connect them together and share data
  • User interface and dashboard are nice. Gives you a detailed look into flow history and/or audit of your flows
  • The ability to set logic responses and incorporate custom functions makes the app even more powerful

Cons

  • A deeper resources section, with more "how-to" videos
  • More user functionality to tell you when an app fails, and not just after failing 3 or 5 times in a row.
  • Maybe add some scenario flows connecting two apps with examples of how the flow works and benefits a user.
  • It's part of our Zoho One package, so it's hard to comment on this one.
  • Assuming we did pay full price, I would say the ROI would be justified. For our example of sending invoices to Books from Creator saves us a great deal of time.
  • It takes a bit of time to configure each Flow but once you get the hang of it the flows really do save time and ensure data quality.
I've used Zapier and both programs are similar. Zapier has deeper integrations or more apps to integrate with but considering Flow's association with other Zoho apps this does it for us!
I've reached out to the support team several times with assistance requests in Zoho Flow. Each time the team has answered my questions promptly and accurately. And because we are mainly integrating other Zoho apps their teams are perfectly positioned to solve our problems.

Do you think Zoho Flow delivers good value for the price?

Yes

Are you happy with Zoho Flow's feature set?

Yes

Did Zoho Flow live up to sales and marketing promises?

Yes

Did implementation of Zoho Flow go as expected?

Yes

Would you buy Zoho Flow again?

Yes

Zoho Flow helps us greatly in connecting other Zoho apps. We use Flow to connect Zoho Creator with Zoho Books so an invoice is created when a record is entered into Zoho Creator. We use Zoho Flow when certain fields containing data in Zoho CRM to send that data over to the Zoho Creator record. We use it to add a contact from the Zoho Creator record to a list in Zoho Campaigns. Zoho Flow has proved very worthwhile.

Zoho Flow Feature Ratings

Pre-built connectors
10
Connector modification
9
Support for real-time and batch integration
9
Data quality services
9
Data security features
9
Monitoring console
10

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