Overpriced with an 45% exchange rate USD to CAD!
Overall Satisfaction with Xero
I use Xero for my personal accounting to manage the different buildings I own (rent, expenses, etc.). It is a fairly basic use of the product I must say. The software is in general ok to use, reporting is enough and easy to work with. My accountant knows that software as well so this is very convenient.
Pros
- Easy to use
- Web based
- API
Cons
- Pricing is a joke in Canada. 45% exchange rate on USD when it's 20%.
- Customer service is almost absent and slow to respond.
- Software is slow many times a week.
- Software crash and they are not even aware.
- Too expensive for the usage I do.
Do you think Xero delivers good value for the price?
No
Are you happy with Xero's feature set?
Yes
Did Xero live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Xero go as expected?
Yes
Would you buy Xero again?
No
Comments
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