Overall Satisfaction with Xactly Incent
Pros
- Calculate.
- Product Support.
- Account management.
Cons
- Reporting within Incent directly - YTD reporting.
- Analytics - make reports easier to create.
- Streamline plan generation.
- Commission calculation has improved from a 3-person job to a 1-person job, so the savings is clear.
- However, it is also clear that upon initial system configuration plans, we set up based on a time crunch - instead of being thought out and set up in a streamlined manner that is simpler to update on a go-forward basis. It is due to this that we have had to utilize Professional Services to assist with plan updates instead of being able to update plans via self-service.
Do you think Xactly Incent® delivers good value for the price?
Not sure
Are you happy with Xactly Incent®'s feature set?
Yes
Did Xactly Incent® live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Xactly Incent® go as expected?
I wasn't involved with the implementation phase
Would you buy Xactly Incent® again?
Yes
Comments
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