Overall Satisfaction with Xactly Incent
In our company is Xactly used for tracking sales and consecutive payment of sales commissions.
I am personally uploading sales and consecutive commissions to the Xactly system.
The main problem I see is that almost everything is manual work and you still have to do a lot of pre-callculations aside.
Moreover still a lot of double work e.g setting up a user = 4 steps: people, position, hierarchy, license
I am personally uploading sales and consecutive commissions to the Xactly system.
The main problem I see is that almost everything is manual work and you still have to do a lot of pre-callculations aside.
Moreover still a lot of double work e.g setting up a user = 4 steps: people, position, hierarchy, license
- regular updates
- good support
- design
- pre-callculations
- less manuall steps
- comparison Sales vs Sales commission
Actually here is a big room for improvement.
Lot of data needs to be calculated manually.
Small room for customized calculations.
Lot of data needs to be calculated manually.
Small room for customized calculations.
Mainly for comparing Sales vs Sales commissions (%) or Sales Quotas vs actual Sales
I don't think we have any
Finance - data about actual commissions to be paid
Sales reps - checking targets vs. real sales
Sales commission analysts - uploading sales and calculating sales commissions, maintaining sales reps database
Sales reps - checking targets vs. real sales
Sales commission analysts - uploading sales and calculating sales commissions, maintaining sales reps database
I haven't used any before
Do you think Xactly Incent® delivers good value for the price?
Yes
Are you happy with Xactly Incent®'s feature set?
Yes
Did Xactly Incent® live up to sales and marketing promises?
Yes
Did implementation of Xactly Incent® go as expected?
Yes
Would you buy Xactly Incent® again?
Yes
Xactly Incent® Feature Ratings
Using Xactly Incent
100 - Sales Representatives
Sales Commission Analysts
Finance
Sales Commission Analysts
Finance
5 - Sales Commission Analysts - calculations, sales upload, quotas upload, management of users - accesses, profiles etc
Tech support - technical stuff
Tech support - technical stuff
- sales overview
- sales commissions overview
- sales quotas/targets overview
- sales commission calculations
Evaluating Xactly Incent and Competitors
Not Sure
Xactly Incent Implementation
Change management was a minor issue with the implementation
- persuade sales reps to use Xactly for reviewing their commissions
- customize for our use
Xactly Incent Training
- Online Training
- No Training
I don't recommend this approach.
Configuring Xactly Incent
more filters less double-clicks
Xactly Incent Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Using Xactly Incent
Pros | Cons |
---|---|
Technical support not required Well integrated Quick to learn Familiar | Do not like to use Difficult to use Inconsistent Cumbersome Feel nervous using |
- design/ user interface
- search bars
- custom calculations
Xactly Incent Reliability
Integrating Xactly Incent
- Salesforce
- Oracle
- File import/export
Relationship with Xactly Corp
Upgrading Xactly Incent
- hierarchy update
- more search options
- design
Yes - from free to paid I guess