Love love love Xactly!!!!
May 25, 2016

Love love love Xactly!!!!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Xactly Incent

We use Xactly incent on a daily basis to calculate commissions, view sales compensation statements and to audit the pay to % and $ amounts. Our entire team loves Xactly and we all are so dependent on it that we feel as though we cannot perform our commission department duties without it.

Pros

  • Detailed commission statements that can be customized to your sales org needs.
  • Drill down capabilities.
  • Accurate calculations and dependable server support.

Cons

  • During annual planning and updates it would be great if Xactly sent over a business analyst to help.
  • Customer support is not very helpful, after several voicemails they respond and always give us the same answer that they are working on our ticket.
  • Smaller team size due to quicker work processes.
  • Accuracy has increased.
Xactly Incent is perfectly balanced software that is extremely intuitive to use.

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