WorkBook, not for the IT department.
Overall Satisfaction with WorkBook
WorkBook is being used across the whole organization and is being used as our main time tracking, booking, expense, billing portal, etc. It's a great tool for accountants and project managers as they can focus on a tool that can do a lot of things that usually would take a lot of different applications to accomplish.
Pros
- You have a lot of business critical features in one application.
- You can work in projects and register hours.
Cons
- The integrations on IT level are not great and should be improved.
- Change of IP's that's used for logins are being changed without reporting it to super users.
- WorkBook is one of the cheaper solutions on the market, which, in the long term, gives a great ROI.
- We have spent a lot of time on support which is a negative impact.
I have no knowledge of competing software with the same options.
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