Paid and never got services - design is 3 out of 10
October 13, 2022

Paid and never got services - design is 3 out of 10

Shelly Kramer | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Wishpond

I paid for a year's worth of service on the premise that if the design didn't fit, we would get a refund. I tried to play nice and gave several chances, only to be shunned.

1) Low-level design work - they kept coming back with the same concept, just changing a thing here and there. In my opinion, I could have literally paid a high schooler to do a better job.

2). Before I paid, my website was "PERFECT." After paying for months of SEO and email marketing services, I was told that they can't deliver due to my site being on word-press. They offered to re-design my site. I said no and asked for my money back - they said NO! In my opinion, they are dishonest, I would never recommend working with them.

Pros

  • In my opinion, nothing

Cons

  • In my opinion, design
  • In my opinion, service
  • In my opinion, honesty
  • In my experience, I've lost time
  • In my experience, I've lost money
  • In my experience, I've lost faith

Do you think Wishpond Propel IQ delivers good value for the price?

No

Are you happy with Wishpond Propel IQ's feature set?

No

Did Wishpond Propel IQ live up to sales and marketing promises?

No

Did implementation of Wishpond Propel IQ go as expected?

No

Would you buy Wishpond Propel IQ again?

No

In my opinion, they are dishonest, and their design work is mediocre at best.

Wishpond Propel IQ Feature Ratings

WYSIWYG email editor
1
Dynamic content
1
Ability to test dynamic content
1
Landing pages
1
A/B testing
1
Mobile optimization
1
Email deliverability reporting
1
List management
1
Triggered drip sequences
1
Lead nurturing automation
1
Lead scoring and grading
1
Data quality management
1
Automated sales alerts and tasks
1
Social sharing and campaigns
1
Standard reports
1
API
1
Role-based workflow & approvals
1
Customizability
1
Integration with Salesforce.com
1

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