Nothing is better than Wireshark
June 11, 2024

Nothing is better than Wireshark

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Wireshark

I work as a VoIP specialist in contact centers. It regularly happens that I have to study SIP calls to identify faults on gateways during Trunk installation. Wireshark is required.The most common cases are failures linked to firewalls or protocol parameters which are not respected. It also happens that we have to study packet losses between equipments

Pros

  • SIP flows
  • Network mapping
  • Packet losses

Cons

  • Graphical rewrite. It could be too much 90s
  • A server/client mode to remotely control parsers on servers
  • Saving/sharing works on cloud
  • + Wireshark traces are a valid proof for end users during issues. "ping pong" war avoided. several days saved
  • + No need spend time on probes.
  • - Some users hides behind the app without thinking further on the problem

Do you think Wireshark delivers good value for the price?

Yes

Are you happy with Wireshark's feature set?

Yes

Did Wireshark live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Wireshark go as expected?

Yes

Would you buy Wireshark again?

Yes

I have to admit that tracking voIP calls is very easy in Wireshark, as well as SIP messages
The dedicated menu is very complete and also allows statistical monitoring.
On the other hand, it is sometimes complicated to follow exchanges linked to a certificate

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