Item: Widepoint Telecom Lifecycle Management
Rating: 7
Author: Verified User

Overall Satisfaction with Widepoint Telecom Lifecycle Management

Use Cases and Deployment Scope

With Widepoint, we have been able to gain visibility and control over our telecom expenses by centralizing all of our data in one platform. The software allows us to track and manage all of our wireless and landline contracts, invoices, and usage data in one place. This has helped to identify cost savings opportunities and negotiate better deals with our vendors. Additionally, the software has also helped to track better and manage our inventory of mobile devices. The software has been a valuable asset in terms of managing and optimizing our telecom expenses.

Pros and Cons

Pros

Detailed inventory management of your telecom assets.
Keeping track of all devices, service plans, and usage data, making it easy to identify any inefficiencies or unnecessary expenses.
Ability to automate many of the tasks associated with telecom expense management.
Robust reporting and analytics capabilities.
Offers a user-friendly interface, making it easy for employees to place orders and request support.

Cons

Difficulties in navigating the user interface and finding specific information.
Lack of integration with other enterprise systems.
Limited mobile device management capabilities.

Most Important Features

Reporting and analytics capabilities.
User-friendly interface
It can automatically process invoices, reconcile charges, and flag any discrepancies
Keeping track of all devices, service plans, and usage data, making it easy to identify any inefficiencies or unnecessary expenses.

Return on Investment

Widepoint Telecom Lifecycle Management has had a positive impact on our overall business objectives by streamlining and automating the management of our telecom assets and services.
It has allowed us to reduce costs and improve efficiency by consolidating and centralizing all of our telecom data and information, which has made it easier for us to track and manage our inventory, contracts, and invoices.

Key Insights

Do you think Widepoint Telecom Lifecycle Management delivers good value for the price?

Yes

Are you happy with Widepoint Telecom Lifecycle Management's feature set?

Yes

Did Widepoint Telecom Lifecycle Management live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Widepoint Telecom Lifecycle Management go as expected?

Yes

Would you buy Widepoint Telecom Lifecycle Management again?

Yes

Other Software Used

AWS Batch, Amazon CloudSearch, Amazon Cognito

Likelihood to Recommend

Widepoint Telecom Lifecycle Management is well suited for organizations that have a high volume of mobile devices and plans to manage. It offers a comprehensive set of tools to track and manage the inventory, usage, and costs of these devices. It may not be the best fit for organizations with few mobile devices to manage. The platform is designed for larger organizations and may have a higher cost, which could be a barrier for smaller companies. It may be less appropriate for organizations that do not have a need for advanced usage tracking and reporting features.

Comments

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Streamlining Telecom Management.