Great product and easy to use
May 01, 2024

Great product and easy to use

Heather Cole | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with When I Work

The use of the reports is the most effect area I use in When I Work. My managers love how easy it is to the scheduling area. We all love the way the employees can drop shifts and we have the option to either deny, change, or approve it. Everything about this system works in our favor.

Pros

  • Reports
  • Scheduling
  • Dropping shifts

Cons

  • Nothing has been brought up to me
  • Being able to add in the labor cost
  • Deputy
When I Work is a much more user friendly for both employer and employee

Do you think When I Work delivers good value for the price?

Yes

Are you happy with When I Work's feature set?

Yes

Did When I Work live up to sales and marketing promises?

Yes

Did implementation of When I Work go as expected?

Yes

Would you buy When I Work again?

Yes

Every aspect works well for my company. My managers love the auto-fill option for the scheduling. Comes in very handy when you are scheduling over 150 employees. The reports even on the cheaper option are very useful for me to follow-up with employee call-outs, no-shows, etc. Even though they do not connect to my payroll system the payroll report is easy to use to transfer information.

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