Webtrends
May 02, 2014
Webtrends
Score 4 out of 10
Vetted Review
Verified User
Software Version
9
Overall Satisfaction with Webtrends Analytics
It's used by our analytics department to assess the viability of our websites that we produce. If there are usability issues or technical problems with a site, Webtrends helps us address those.
Pros
- Data is well organized
- Standardized setup
- Has a clickmap, other software doesn't seem to have this feature
Cons
- Not very customizable
- "Clunky" or inflexible in some areas
- Limited access to segment building/modification
- Has allowed for our sites to have better usability
- Has enabled simple data analysis
- Easy access to site metrics
Webtrends is just an option, depending on client budget. It's a simple analytics tool that does the job but we always recommend Omniture whenever possible.
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