Webtrends - Falling behind the curve
Updated February 27, 2015

Webtrends - Falling behind the curve

Seth Garske | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webtrends Analytics

Pros

  • Very flexible when there is a need to set up custom reports.

Cons

  • Doesn't provide enough out of the box reporting/metrics.
  • Dashboards and UI are difficult to navigate, but getting better.
  • Excel plug-ins are not intuitive and hard to use vs. Omniture's Report Builder.
  • None - may be cheaper than SiteCatalyst, but time spent building custom reports probably makes it a wash.
Webtrends has quickly fallen behind the clear leader (Adobe's SiteCatalyst), and I would even place them behind the free version of Google Analytics at this point.

Using Webtrends Analytics

Only using Webtrends because Adobe is client's direct competitor.

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