Webtrends 8.5
Updated April 29, 2015

Webtrends 8.5

Anonymous | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User

Software Version

WebTrends 8.5

Overall Satisfaction with Webtrends Analytics

Pros

  • Provides website traffic analytics.
  • Allows people to generate customized reports for particular time ranges or areas of site.
  • Allows you to filter out what Web content should not be included in analytics results.
  • Makes it easy to track downloads of documents such as PDFs, Word, Excel, etc.

Cons

  • The product has an unnecessarily complicated licensing for limits on page index limits.
  • Expensive compared to Google Analytics, hard to justify to IT management.
  • Could be more flexible in exporting custom searches into other formats such as PDF, Excel, Word, etc.
  • Cost became quite high, and with improvements to Google Analytics, hard to justify investment in on-going licensing costs.
Our organization implemented Webtrends as software that we ran on our own servers, rather than as a service. This made the maintenance more cumbersome than necessary. I feel as though Webtrends has not been able to keep up with other web analytics services.

Using Webtrends Analytics

Webtrends started as a leader in web analytics, but since then has been playing catchup with services such as Google Analytics.

Webtrends Analytics Implementation

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