Full-featured business-class malware protection
February 29, 2020

Full-featured business-class malware protection

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webroot Endpoint Protection

We use Webroot Endpoint Protection to shield against a variety of malware attacks, including screening websites, incoming e-mails, attachments, and downloaded files. We have a blended environment of Windows-, Mac-, Android- and iOS-based devices, so Webroot Endpoint Protection allows us to use the same suite of tools for all operating systems.

Pros

  • Screens incoming e-mails for threats
  • Blocks potentially dangerous websites
  • Removes infected files from downloaded materials

Cons

  • Can't screen for the newest threats on the web
  • Sometimes misses threats in documents
  • Overly aggressive at times, blocking legitimate websites by mistake
  • The licenses are pretty expensive but less costly than an actual malware infestation.
  • We have tremendous peace of mind knowing that our machines and communications are secure.
  • Our IT consultants are a little more involved in day-to-day management than they were before deploying Webroot Endpoint Protection, which means an increase in cost, but again this is a fair price to pay for protection against Internet threats.
Some of the other options available to us were less expensive than Webroot Endpoint Protection. Still, either required too much management on our end didn't offer multi-platform protection or didn't have all of the features we were looking for.
I can't assess Webroot Endpoint Protection support directly because, so far, we have not utilized it; our external IT consultant manages the suite, so any communication with Webroot has flowed through them. I have not received any negative feedback from our consultant, nor have they suggested a switch to a different malware protection provider, so I have to assume that support is at least acceptable.

Do you think Webroot Endpoint Protection delivers good value for the price?

Yes

Are you happy with Webroot Endpoint Protection's feature set?

Yes

Did Webroot Endpoint Protection live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webroot Endpoint Protection go as expected?

Yes

Would you buy Webroot Endpoint Protection again?

Yes

We have a fair number of non-tech-savvy employees, who might visit dangerous websites or fall victim to phishing scams through e-mail. Most of these employees aren't yet able to discern the difference between legitimate communications and threats, so we had to put in place a very robust tool for screening malware. Webroot Endpoint Protection is generally very aggressive and helps those less-experienced computer users avoid Internet security issues. Still, those same aggressive settings sometimes get in the way of accessing legitimate sites and documents, resulting in some frustration from employees who are more familiar with self-screening methods.

Webroot Endpoint Protection Feature Ratings

Anti-Exploit Technology
8
Endpoint Detection and Response (EDR)
8
Centralized Management
10
Hybrid Deployment Support
Not Rated
Infection Remediation
10
Vulnerability Management
9
Malware Detection
9

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