Webex App Review
Updated June 10, 2024

Webex App Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Overall Satisfaction with Webex App

It's basically our main tool for communicating with more than two people. We'll just start up a WebEx meeting. We'll use it for scheduling meetings, pretty much any type of collaboration, screen sharing, all sorts of stuff.

Pros

  • It's very good at providing a platform for collaboration. We did a meeting where tied in with my tablet and did basically a whiteboard session using my iPad with my iPad pencil to kind of just draw stuff out and made it very easy to continue the technical conversation we were having with being able to easily draw it out. Much easier than using a mouse on a screen to kind of do the same type of stuff. So it's pretty feature rich from that perspective.

Cons

  • One issue with the app, and hoping that the developers will find a good solution for this, but when presenting/sharing, it is very difficult to see participants, or use some other features, like chat. The share bar too often gets in the way when sharing my screen.
  • I also occasionally hear is my audio connection is not great. I don't know if it's my internet connection, but sometimes I'll have others on the meeting tell me that, your audio is distant, or sometimes it'll go a little choppy and in which case I'll actually convert from internet audio to, I'll just have it call my cell phone. So I've got the video on my tablet, on my computer, and then I'll just tie in the audio on my phone just because it tends to be sometimes a little bit clearer than going all internet based.
  • It's been positive just from being able to easily communicate and have collaborative meetings.

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

No

Did implementation of Webex App go as expected?

I wasn't involved with the implementation phase

Would you buy Webex App again?

Yes

It's perfectly suited for any type of collaboration. We will use WebEx all the time for customer meetings and customer presentation, internal team meetings. Anytime where we've got to just talk about something, it's very easy to do a quick screen share, bring up an app, share it all out so we're all almost like looking over your shoulder type of scenario when you're working on something. As far as where it wouldn't be, the one aspect we don't really use Jabber, so I know that kind of ties in a little bit from an IM perspective with the app. I mean we pretty much use WebEx. WebEx meetings for a lot of stuff.

Webex App Feature Ratings

Task Management
Not Rated
Gantt Charts
Not Rated
Scheduling
Not Rated
Workflow Automation
Not Rated
Mobile Access
Not Rated
Search
Not Rated
Visual planning tools
Not Rated
Not Rated
Chat
Not Rated
Notifications
Not Rated
Discussions
Not Rated
Surveys
Not Rated
Internal knowledgebase
Not Rated
Versioning
Not Rated
Video files
Not Rated
Audio files
Not Rated
Document collaboration
Not Rated
Access control
Not Rated
Advanced security features
Not Rated
Device sync
Not Rated

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