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Overall Satisfaction with Wave Accounting
We use Wave Accounting in mainly the IT department to track invoices and receive payments from clients for work completed and reoccurring sales. Wave makes it very easy to create an invoice template, add customers, create line items, and send invoices! The option to also allow credit card payments on the invoice through Wave is a nice feature and saves us time from having to contact the customer and take card information over the phone and the transaction fee they charge isn't bad at all considering other applications out there.
Pros
- They make sending invoices pretty simple and you can choose from sending either from Wave or you can add an email account and it will allow you to send from the Wave account but using your own account to avoid confusion from your clients.
- Being able to store products, line items, and various services so you can quickly create more invoices later is a great feature! It'll save the price or hourly rate for the next time you need to use it
- Reoccurring invoices are one of my favorite features, it makes it simple to send invoices to customer who have a monthly fee you need to charge. Wave will send it automatically and there's no extra work for you to do to ensure your customer is up to date on current charges.
Cons
- Taking payments - I would like to see them integrate with CashApp or Venmo since many of my clients like to pay via mobile apps like those and then I have to manually record the payment in Wave
- I would also like to see a feature that allows you to download a PDF version of an invoice in their mobile app. Other than that the mobile app is great!
- We/I have a much more professional look and approach to quoting and collecting dues from clients and customers
- It gives us an all in one centralized location for all incoming and outgoing cash flow
- It makes end of the year tax paperwork a breeze and takes the guess work out of trying to collect 1099-MISC from clients
I trialled FreshBooks a while back but they pack too much into the system for what it is. Wave has a super simple UI and dashboard and doesn't feel overly complicated to navigate yet offers all the features everyone is looking for. Being able to customize the system to brand it specifically for your company/business is something other software typically lacks until you pay for a more enterprise version.
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