Awesome for Comms and training support
Overall Satisfaction with Vyond
We use Vyond for 60-90 sec. videos about ongoing enterprise software updates. They are “Did You Know” topics that sit on main portal and are linked to supporting documents and forms. They allow us to have a consistent look/feel and let us roll out updates very quickly. We keep the same intro, music, colors … we just change out the title, add the new screencaps/demo, and add the new info.
Pros
- Having multiple different “cast” members, such as: nurses, corporate workers, trades
- Variety of ages, body types, actions + motions
- Preview mode (from timeline)
Cons
- Add a screen capture (similar to Camtasia) capability
- Spellcheck for text editing
- Allows the training/support teams a quick way to provide “how-to” videos, similar to having a YouTube channel.
- Our update videos are stored on a channel, which allows us to have a video record of how the project is emerging
- Leadership likes that we can put out a video very quickly
Similar features, I like Vyond better
Do you think Vyond delivers good value for the price?
Yes
Are you happy with Vyond's feature set?
Yes
Did Vyond live up to sales and marketing promises?
Yes
Did implementation of Vyond go as expected?
Yes
Would you buy Vyond again?
Yes
Using Vyond
15 - PM support
HR
COMMS/OCM
HR
COMMS/OCM
3 - We have super users … essentially people that are the most proficient. It is not a formal structure … more like “Jane is the best Vyond troubleshooter, call her”
- Ongoing comms
- End-user support
- I combine Vyond and Camtasia to make 8-10sec animated GIFs for steps within procedures
- Make my boss record audio … which makes her self-edit and be succinct
- More how-to and did-you-know vids
- More video comms … fewer long emails
Evaluating Vyond and Competitors
- Ease of Use
Compare our use-cases and overall usage from previous years
Vyond Implementation
- Implemented in-house
Yes - IT had to vet, try it in a test environment, then a live environment for go-live.
Change management was a small part of the implementation and was well-handled - The vendor needs to provide a direct link to support do the comms don’t turn into a daisy chain of the vendor saying “I will reach out to our IT support”
- Support from Vyond for my IT’s questions
Vyond Training
- No Training
It is easy to use
Configuring Vyond
Some - we have done small customizations to the interface
No - we have not done any custom code
Vyond Support
Pros | Cons |
---|---|
None | Slow Resolution Poor followup |
No bc the reg support was lacking, so we spent want to spend more
Using Vyond
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Create new vids
- AI integration —- coming soon!
- Timeline is wonky
Vyond Reliability
Integrating Vyond
- File import/export
Keep it simple
Relationship with Vyond (formerly GoAnimate)
Our problem was with the individual, not the process
Upgrading Vyond
Yes - Several years ago … easy to do
Yes - My IT was a pain, but Vyond changeover was easy
Comments
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