Recommended
June 07, 2024

Recommended

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ventiv IRM

We utilize Ventiv IRM to track our customers' safety events/incident levels. We look into incidents related to the coverage and insurance policy to the store/location track the financial risk for those incidents that do not affect clients' insurance policies. We analyze each area's impact on the overall risk of the organization and assist clients in allocating premium costs equitably across the organization.

Pros

  • Support Portal allows direct access to support tickets.
  • Measurable pieces that move the project from beginning to end.

Cons

  • End user training.
  • Software capability transparency.
  • Effective Data Management and Governance.
  • Increased Productivity and Efficiency.
  • Improved Risk Grading and Analytics.

Do you think Ventiv IRM delivers good value for the price?

Not sure

Are you happy with Ventiv IRM's feature set?

Yes

Did Ventiv IRM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Ventiv IRM go as expected?

I wasn't involved with the implementation phase

Would you buy Ventiv IRM again?

Yes

We use it to analyze an enormous set of data that we collect from multiple sources across our organization: from affiliated organizations at regional and district levels, claim data, financial to safety, etc. IRM can digest this information and provide insights and analytical outputs through grids, graphs, and geo-mapping. We specifically leverage that to improve our decision-making. We have an acceptable amount of customization.

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