High satisfaction with UKG Pro
March 30, 2023

High satisfaction with UKG Pro

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with UKG Pro

I mainly use UKG in recruitment, onboarding and Performance Management.
My Company has high volume of hiring across Canada, UKG recruitment and onboarding is able to facilitate the process in a simple and efficient way. We involved many hiring managers and sections, but HR can monitor the process in an integrated platform.

Pros

  • Easy to understand, and straight forward
  • Ultimate Community is fantastic, knowledge sharing is powerful

Cons

  • In recruiting gateway, the use email should be verified during account registration. We sometimes found some candidates they put a wrong or invalid email address in the last stage, and we have to start over the whole process from the beginning.
  • Work location should be one of the field can be added in the offer letter.
  • Cost / Time Savings, integrate the process in one go, easy to manage
Recruitment and onboarding
The offer letter function in the recruitment gateway definitely is my favourite part. I can simply make a few clicks, then the offer letter can be generated immediately. And this also minimizes the typo on the candidate information or position details, except the candidate made it wrong at the beginning.
Moreover, you can monitor the process of acceptance, and it reduces the time expenditure, but also enhance the efficiency.

Do you think UKG Pro delivers good value for the price?

Yes

Are you happy with UKG Pro's feature set?

Yes

Did UKG Pro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of UKG Pro go as expected?

Yes

Would you buy UKG Pro again?

Yes

The recruiting gateway is not well suited for internal candidates. Once we hire the internal candidate, the candidate's name will appear in the process hire and treat them as a new hire. Then we have to delete them in the process hire.
Is the system can move them in a change process (like promotion, or change title) when they identify this is an internal candidate?

UKG Pro Feature Ratings

Employee demographic data
8
Employment history
8
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
6
Organizational charting
7
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
7
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
9
Update personal information
8
View job history
9
View company policy documentation
8
Employee recognition
6
Tracking of all physical assets
Not Rated
Report builder
7
Pre-built reports
7
Ability to combine HR data with external data
7
Performance plans
7
Performance improvement plans
7
Review status tracking
7
Review reminders
7
Multiple review frequency
7
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
7
Manager tracking tools
9
Corporate goal setting
7
Individual goal setting
7
Line-of sight-visibility
7
Performance tracking
7
Job Requisition Management
7
Company Website Posting
8
Publish to Social Media
8
Job Search Site Posting
9
Duplicate Candidate Prevention
3
Applicant Tracking
9
Notifications and Alerts
8

Comments

  • Alexandra Fischer | TrustRadius Reviewer
    Thank you so much for sharing your feedback. If you have any additional thoughts you'd like to share or have any questions, feel free to reach out to us at feedback@ukg.com.

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