[In my opinion,] New version is terrible
Updated January 06, 2022

[In my opinion,] New version is terrible

Anonymous | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Software Version

Enterprise Edition

Overall Satisfaction with Turbonomic, an IBM Company

We use it in our VMware environment.

Pros

  • Was a good product
  • [In my opinion,] Old classic version was much better
  • No further comment

Cons

  • [In my experience,] The support has gone downhill.
  • [I feel,] The new version still has so many issues.
  • The mitigation of the log4j vulnerability continues to be a pain.
  • no comment
  • no comment
  • no comment

Do you think IBM Turbonomic delivers good value for the price?

Yes

Are you happy with IBM Turbonomic's feature set?

No

Did IBM Turbonomic live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of IBM Turbonomic go as expected?

No

Would you buy IBM Turbonomic again?

No

[In my experience,] The old classic version 6.4 and older was better than the current 8.4 version. Using Kubernetes has made the upgrade and migration process painful. [I feel,] The support has gone downhill since going to the new version.
The product and support [have gone] downhill over the last year.

Comments

  • Elizabeth Sheehan | TrustRadius Reviewer
    Elizabeth Sheehan
    commented 2 years ago
    Thank you for sharing your feedback. We are very sorry to hear you are disappointed. We are 100% committed to helping our customers throughout their digital transformation journeys. Please reach out to your account team or support so that we may assist you with the challenges you're currently facing.

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