TOPdesk Review
April 14, 2024
TOPdesk Review
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with TOPdesk
TOPdesk is used for incidents, like facility problems e.g. a broken toilet, internet not working, computer authorization, application authorization, and access, but also to request changes in the application. The business has problems finding the right field to log the right problem. It will be linked to purchases for facility and IT.
Pros
- Good for reporting a problem like a broken shower
Cons
- Too many fields to register
- Gives an overview of incidents
No other experience
Do you think TOPdesk delivers good value for the price?
Not sure
Are you happy with TOPdesk's feature set?
Yes
Did TOPdesk live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of TOPdesk go as expected?
I wasn't involved with the implementation phase
Would you buy TOPdesk again?
Yes
Comments
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