TOP(desk) shelf product and service!
Overall Satisfaction with TOPdesk
Pros
- Keeps our Assets organized
- Email notifications
- Ticket organization
Cons
- It can be difficult to find settings or options
- The GUI isn't very intuitive
- Ticket turn around is faster
Do you think TOPdesk delivers good value for the price?
Not sure
Are you happy with TOPdesk's feature set?
Yes
Did TOPdesk live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of TOPdesk go as expected?
Yes
Would you buy TOPdesk again?
Yes
Comments
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