Mashery -- solid performance; clunky administration
November 14, 2018
Mashery -- solid performance; clunky administration
![Anonymous | TrustRadius Reviewer](https://static.trustradius.com/r/d4528173fc41413f53148c502d0996e8d0e96107/images/no_photo.png)
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with TIBCO Cloud Mashery
We use Mashery to help authenticate and cache users for our business-to-business data delivery API.
Pros
- Service and uptime has been acceptable.
- Proactive communication and engagement with account reps is strong. I believe Mashery values our feedback.
Cons
- Administration / documentation portals have been buggy / slow to the point of aggravation
- Better client-facing performance metrics and dashboards. Help us help ourselves :)
- Mashery has successfully allowed us to serve our clients at scale.
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