Overall Satisfaction with TeamViewer
Pros
- Screen sharing.
- File transfer.
- Secure connections.
- Remote audio transmission.
Cons
- Slightly laggy sometimes.
- Don't like the lockout feature after multiple attempts.
- Audio sourcing is confusing sometimes.
- Saves thousands of dollars in travel costs from not having to go to a remote site.
- Saves hundreds of hours of phone time because the technical support staff can see what the end user is seeing.
- Improves the customer experience by more quickly bringing the issues to resolution.
Do you think TeamViewer delivers good value for the price?
Yes
Are you happy with TeamViewer's feature set?
Yes
Did TeamViewer live up to sales and marketing promises?
Yes
Did implementation of TeamViewer go as expected?
Yes
Would you buy TeamViewer again?
Yes
Comments
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