TeamViewer for Easy Universal Support
Overall Satisfaction with TeamViewer
Pros
- TeamViewer is awesome at remotely accessing computers. I have personally helped people this way more frequently when compared to being on-site. I have helped people at great distances, too. It has features to add computers into one account for easy access, or there is the ability to use a computer's unique code and temporary password to gain access if necessary. The convenience of this cannot be overstated!
- Teamviewer's meeting capabilities leverage its extremely effective remote capabilities and include options for communicating on screen. There is a built in wipe board and pen, or a highlighter. You can see your partner's cursor to know where they are looking too.
- Teamviewer is Secure. I love all the methods of setup and control. You can blacklist, you can whitelist, you set passwords in addition to the unique ID... I feel safe using the software.
Cons
- I wish some of the options were labeled or explained differently. I have one computer that was difficult to access because of a setup goof - I had to request remote control access from the user. If they were not there to accept, I could not access. Great security, but not useful for off-hours updates, etc. It was a small chore to figure out why this was, and to change.
- TeamViewer is a very valuable tool. I've been able to save on travel and third-party expenses.
TeamViewer Feature Ratings
TeamViewer Security and Support
Using TeamViewer
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Remote Access
- Meetings
- File Transfer
- Chat
Comments
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