Symantec Endpoint helps the end user with friendly SSO Capabilities
Overall Satisfaction with Symantec Endpoint Encryption
At my small hospital we use Symantec Endpoint Encryption to protect our roaming devices. We needed a solution that didn't require Microsoft Windows Enterprise (bitLocker) and didn't require the end user to sign in with different credentials. The pre-os screen prompts the end user for their Active Directory sign-in and then bypasses the windows sign in and uses the already captured credentials.
Pros
- Single Sign On
Cons
- User Interface
- Global Management
- Password Changes can be slow, and are confusing for end users. Perhaps a prompt to remind them to use their older credentials?
- New users complain about slowness due to the first time encryption process. This is to be expected. A on-screen notification to the end user encryption is currently happening would be nice.
- We require check-in every 60 days. Sometimes even though the device has been on the network the device fails to check in with the SEE manager.
- Cannot manage disks once drives have been encrypted. This is a part of the design but annoying. We twice had to expand out-of-space drives and could not due to the encryption. We had to decrypt the entire drive and then re-encrypt to perform this task.
- Ability to take machines offsite
- Protect Patient Information
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