Stitch Labs Offers a Wide Range of Services Best Suited for Large Businesses
Overall Satisfaction with Stitch Labs
We used Stitch Labs to manage our inventory across several online marketplaces including Big Commerce, Amazon, and eBay. It allowed us to maintain control over our inventory, and we rarely had a stock out. The Stitch Labs system updated in real time and helped us project inventory orders based on reports of past sales. We felt like we finally had a handle on our inventory numbers.
Pros
- Stitch Labs updates quickly. If we had a run on a product we didn't have to worry about lag time.
- The setup for each product is thorough and includes as much detail as you want to enter.
- We had confidence in the system based on how well it worked. Little to no downtime.
Cons
- Stitch Labs does not integrate with Walmart.
- We had some issues integrating our Amazon.com and Amazon.ca accounts but were able to solve it.
- At lower levels there is no phone support and we had to wait to get an email answer which was frustrating.
- Stitch Labs helped us to get a handle on our entire inventory. Once we had that we were able to avoid overstocking.
- Because Stitch Labs does not integrate with Walmart it delayed our entry into that marketplace.
- Even when we only had a small amount of a particular item we were able to list it across multiple market places because were confident that Stitch Labs would prevent overselling.
Stitch Labs was dependable and fairly easy to use. I liked how easy it was to update the Stitch Labs system but the lack of phone support and integration with more marketplaces was a deal breaker. We ended up switching to ShippingEasy's inventory system because it integrates the shipping program right into the platform, offers great phone support, and connects with more marketplaces.
Do you think Stitch Labs (discontinued) delivers good value for the price?
Not sure
Are you happy with Stitch Labs (discontinued)'s feature set?
No
Did Stitch Labs (discontinued) live up to sales and marketing promises?
No
Did implementation of Stitch Labs (discontinued) go as expected?
Yes
Would you buy Stitch Labs (discontinued) again?
No
Comments
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