SPS Commerce Fulfillment Review
Overall Satisfaction with SPS Commerce Fulfillment
We use it across the entire organization; customer service, accounting, and operations. We use it to process orders from customers, and the subsequent invoicing. We send order confirmations or acknowledgments, create packing lists when applicable and also to create ASN's. Right now we are a small company but look to expand and grow.
Pros
- We can easily create and send order confirmations.
- We respond to the corresponding receiving departments with timely and accurate ASN's.
- Once the order has shipped, customer service utilizes the invoicing function.
Cons
- When creating an ASN, and filling out 'multiple' pieces; if there are only 2 SKU's on the order SPS should default select the only 2 options instead of us manually having to go in and check boxes to include those items.
- Same for single item shipments, why do I have to indicate the SKU that is shipping if there is only 1 SKU?
Do you think SPS Commerce delivers good value for the price?
Yes
Are you happy with SPS Commerce's feature set?
Yes
Did SPS Commerce live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of SPS Commerce go as expected?
I wasn't involved with the implementation phase
Would you buy SPS Commerce again?
Yes
Comments
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