Event and Log Analytics Beast
Overall Satisfaction with Splunk IT Service Intelligence (ITSI)
We are using SPLUNK for our end customer as a standard offering for Event Management, Event Analytics and Log Analytics. However, we are now expanding the usage of SPLUNK for predictive intelligence using its AI-ML capabilities.
SPLUNK is used by mainly NOC, Command Center Team, sometimes Monitoring Administration, Ticket Handling team also uses the same for root cause analysis.
SPLUNK is used by mainly NOC, Command Center Team, sometimes Monitoring Administration, Ticket Handling team also uses the same for root cause analysis.
Pros
- Event analytics.
- Logs monitoring.
- AIOps.
Cons
- Architecture for remote DMZs.
- Out of the box adapters.
- Predictive alarms and data.
- Proactive monitoring in the system.
- Alerts correlation, deduplication.
- Some predictiveness.
There are many products in the market like ServiceNow, Moogsoft and BigPanda which have similar capabilities as of Splunk however Splunk is a mature product and they keep evolving its benefits and capabilities. Since Splunk came into the market with its unique capabilities much earlier than others and hence Splunk is much ahead in Events Analytics, Log Management, etc.
Do you think Splunk IT Service Intelligence (ITSI) delivers good value for the price?
Yes
Are you happy with Splunk IT Service Intelligence (ITSI)'s feature set?
Yes
Did Splunk IT Service Intelligence (ITSI) live up to sales and marketing promises?
Yes
Did implementation of Splunk IT Service Intelligence (ITSI) go as expected?
Yes
Would you buy Splunk IT Service Intelligence (ITSI) again?
Yes
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