Overall Satisfaction
Every time I have used SnapSurveys I am always impressed with the great variety of how you can administer your survey. Having the ability to use paper, tablet, pdf, online, as well as many others, is a fantastic way to ensure you are not leaving out any demographic. I have tried other products that only offer e-mail surveys and have received fewer responses because of this. I am always impressed with the user interface and ease of use of SnapSurvey products. Though it is not used throughout the entire organization, I am consistently advocating for its use by others.
Pros
- Provides a great selection of mediums for administering surveys.
- Has the ability to administer your survey in many languages.
- Great support for products.
Cons
- Though the user interface is easy to navigate, it would be nice to see is design updated to something more aesthetically pleasing.
- It makes gaining insights into the changes that the campus would like to see more fruitful, as we gain more data and insights from surveys that we administer from SnapSurveys
- Decisions are made quicker to address issues because of this information.
Comments
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