SmileBack Review
Overall Satisfaction with SmileBack
Pros
- Ease of use for end-users to provide feedback.
- Ease of use for reporting.
- Great dashboard for internal users.
Cons
- An internal rewards system for techs to rate each other.
- Mobile app.
- Great feedback for the techs.
- Allowed us to get in front of customers where we may have an image problem.
- Great for incentives.
Do you think SmileBack delivers good value for the price?
Yes
Are you happy with SmileBack's feature set?
Yes
Did SmileBack live up to sales and marketing promises?
Yes
Did implementation of SmileBack go as expected?
Yes
Would you buy SmileBack again?
Yes
Comments
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