Good platform for internal company communication, easy to use!
April 30, 2020

Good platform for internal company communication, easy to use!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Skype for Business (formerly Lync)

We use Skype for Business primarily for the chat function internally between the IT department and us regular employees. It helps us communicate easily and efficiently to get IT issues resolved. Since our company does not have a designated IT person at each manufacturing site, remote assistance is often needed.

Pros

  • Minimal bugs
  • Easy to use
  • Intuitive

Cons

  • More emojis please!
  • Add spell check
  • Sync better with our internal email
Skype for Business is the only one our company allows through the firewall.
I'd say it's a positive that I've never needed support, so I think this means they are resolving bugs in the background pretty quickly.

Do you think Skype for Business / Lync (discontinued) delivers good value for the price?

Yes

Are you happy with Skype for Business / Lync (discontinued)'s feature set?

Yes

Did Skype for Business / Lync (discontinued) live up to sales and marketing promises?

Yes

Did implementation of Skype for Business / Lync (discontinued) go as expected?

Yes

Would you buy Skype for Business / Lync (discontinued) again?

Yes

It seems to work very well for remote communication internally within a company.

Skype for Business / Lync (discontinued) Feature Ratings

6.3
High quality audio
7
High quality video
7
Low bandwidth requirements
5
Mobile support
Not Rated
10.0
Desktop sharing
10
Whiteboards
Not Rated
6.0
Calendar integration
Not Rated
Meeting initiation
Not Rated
Integrates with social media
6
Record meetings / events
6
Slideshows
6
10.0
Live chat
10
Audience polling
Not Rated
Q&A
Not Rated
7.0
User authentication
Not Rated
Participant roles & permissions
7
Confidential attendee list
Not Rated
VoIP system collaboration ()
Not Rated
Web and Video Conferencing ()
Not Rated

Comments

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Simple and complete tool for business communication. Great.
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