SharpSpring works for us
Overall Satisfaction with SharpSpring from Constant Contact
We use SharpSpring throughout our entire company. We are using the landing page function, tracking social media, utilizing the automated marketing features, and the automated lead tracking features. We particularly like how everything is fully integrated.
- Lead tracking
- Email marketing automation
- Social media listening
- I'd like to see SharpSpring become more mobile-friendly for Android users.
- Navigation can be cumbersome.
- Would like to see more Constant Contact functionality integrated.
- More LinkedIn integration.
- It has helped us transition to an inbound marketing focus.
- It has enhanced the quality of service that we can offer to our clients.
- It helps us to follow up on leads in a timely, complete manner.
Do you think Constant Contact Lead Gen & CRM delivers good value for the price?
Yes
Are you happy with Constant Contact Lead Gen & CRM's feature set?
Yes
Did Constant Contact Lead Gen & CRM live up to sales and marketing promises?
Yes
Did implementation of Constant Contact Lead Gen & CRM go as expected?
Yes
Would you buy Constant Contact Lead Gen & CRM again?
Yes
Constant Contact Lead Gen & CRM Feature Ratings
Using SharpSpring from Constant Contact
2 - Sales and tech support.
2 - 1 is very technical, the other is a non-technical user.
- Our own marketing
- Lead tracking
- Customer follow-up
Evaluating SharpSpring from Constant Contact and Competitors
SharpSpring from Constant Contact Implementation
- Implemented in-house
Yes - We followed the lead provided by a SharpSpring employee.
Change management was a big part of the implementation and was well-handled - We needed to fully adopt these practices throughout the company.
- We were starting from scratch.
- We really needed more internal resources for more content creation.
SharpSpring from Constant Contact Support
Pros | Cons |
---|---|
Knowledgeable team Support understands my problem | Not kept informed Escalation required Slow Initial Response |
Don't even know what that is.
Yes - no
We are having a hard time reselling SharpSpring to our clients. We received immediate support and this is currently in process.
Using SharpSpring from Constant Contact
Pros | Cons |
---|---|
Well integrated | Unnecessarily complex Difficult to use Lots to learn |
- Setting up buyer personas